CHRISTAL RODRIGUEZ
Bronx,NY
Overview
6
6
years of professional experience
Work History
STH / FC Support Liaison
22nd Century Technologies
New York, NY
04.2025 - Current
- Check in routinely with STH/FC supervisor to ensure that all logistics are managed.
- Attend relevant workshops and trainings that will allow the STHFC SL to turnkey important information to families.
- Greet families as they enter into a shelter or emergency center, conduct initial needs.
- Support STH/FC families in navigating enrollment, transportation, and immunization processes.
- Visiting different shelter sites/foster care agencies to ensure data is accurate.
- Collaborate with STH/FC team on workshops for parents to increase parental awareness about NYCPS and how to support students academic success.
Flight Attendant
Inflight
Newark, New Jersey
07.2023 - 11.2024
- Deliver exceptional passenger service, ensuring comfort and addressing inquiries efficiently
- Resolve conflicts swiftly, maintaining a calm and safe cabin environment
- Implement emergency protocols, enhancing passenger safety and preparedness
- Facilitate smooth boarding, assisting passengers with seating arrangements
- Promote a positive travel experience, contributing to customer satisfaction
Resident Advisor
DHS
New York, NY
04.2023 - 07.2023
- Supported migrant needs with food distribution, enhancing well-being and community integration
Gate Agent
Delta
Queens, NY
11.2021 - 12.2022
- Supported passengers with check-in and boarding, enhancing customer satisfaction
- Facilitated smooth flight operations, contributing to on-time departures
- Demonstrated problem-solving skills by resolving passenger issues efficiently
Server
Mexicue
New York, NY
04.2019 - 02.2020
- Served customers with enthusiasm, achieving daily sales goals consistently
- Maintained a positive customer experience, contributing to increased sales
- Collaborated with team to meet and exceed sales targets
- Enhanced customer satisfaction, resulting in higher daily sales
Education
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
New York, NY05-2020
High School Diploma -
Academy of Mount Saint Ursula
The Bronx, NY06-2013
Skills
- Fluent in Spanish
- Proficient in Microsoft Word, Outlook, and Excel
- Assertiveness
Timeline
STH / FC Support Liaison
22nd Century Technologies
04.2025 - Current
Flight Attendant
Inflight
07.2023 - 11.2024
Resident Advisor
DHS
04.2023 - 07.2023
Gate Agent
Delta
11.2021 - 12.2022
Server
Mexicue
04.2019 - 02.2020
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
High School Diploma -
Academy of Mount Saint Ursula