Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Barista

Christal Soto

Canoga Park,CA

Summary

Dynamic and dedicated professional with strong customer service and time management skills, excelling in fast-paced environments and drink customization. Recognized for fostering a welcoming atmosphere and achieving sales targets through teamwork and excellent interpersonal skills. Bilingual in English and Spanish, dedicated to creating welcoming atmosphere and ensuring memorable experiences for every patron.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
09.2024 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained regular and consistent attendance and punctuality.
  • Created wide variety of beverages including coffee, tea, lattes, espressos cappuccinos, etc, that all meet Starbucks' standards

Retail Store Associate

Goodwill
01.2024 - 05.2024
  • Collaborated with team members to achieve store sales targets consistently.
  • Handled transactions accurately, ensuring balanced registers at the end of each shift.
  • Maintained an orderly and visually appealing store environment, taking corrective action such as restocking or organizing merchandise displays and cleaning the sales floor regularly.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customers to recommend optimal products and address any questions or concerns.

Crew Member

McDonald's
08.2021 - 09.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Education

High School Diploma -

Knight High School
Palmdale, CA
06-2021

Skills

  • Effective Time Management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Professional demeanor
  • Drink customization
  • Fluent in English & Spanish
  • Opening and closing duties
  • Cleanliness
  • Cash register operation
  • Espresso machine operation
  • Safe food handling

Accomplishments

  • Memorized ingredients and recipes for 50 specialty drinks.
  • Served individually made coffee drinks to over 100 customers daily.

Certification

  • First Aid/CPR/AED Certification - American Red Cross.
  • Health and Safety for Food Handlers Certification - ServSafe.

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Barista

Starbucks
09.2024 - Current

Retail Store Associate

Goodwill
01.2024 - 05.2024

Crew Member

McDonald's
08.2021 - 09.2022

High School Diploma -

Knight High School

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Christal Soto