CHRISTAL STANDEN
Port Richey,FL
Summary
23 Years of Professional Experience
DSCSA Support Lead
Driven, proactive, and strategic thinker with project management, analytical thinking, and problem-solving skills. Experienced in business operations, supply chain and customer-focused work within the Pharmaceutical Supply Chain specializing in Serialization requirements, Master Data, ERP systems, and serialization software. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
23
23
years of professional experience
Work History
DSCSA Compliance Specialist
Westminster Pharmaceuticals, LLC
10.2015 - 08.2024
- Implemented robust record-keeping systems that ensured accurate documentation was maintained according to regulatory requirements at all times
- Reduced instances of non-compliance through meticulous monitoring of internal controls and periodic audits
- Evaluated existing policies regularly, identifying areas for improvement and recommending revisions as needed
- Served as a subject matter expert by advising staff and customers working directly with external agencies throughout audits or to remedy compliance issues
- Worked with multiple agencies across the globe regarding serialization onboarding and maintenance
- Streamlined processes for faster issue resolution, resulting in increased customer loyalty
- Managed high-performing customer service team, consistently exceeding company performance benchmarks
Customer Service Team Lead
Trxade Group
05.2015 - 10.2015
- Streamlined processes for faster issue resolution, resulting in increased customer loyalty.
- Managed high-performing customer service team, consistently exceeding company performance benchmarks.
- Validated entities State and DEA credentials, along with signed contracts to enable them to use Trxade’s purchasing platform with Nationwide Wholesalers of various products. Entry of entities and correlating documents via NetSuite. Customer Service skills with edits to orders, cancellations, and or replacements between entities and Wholesalers.
Foreclosure Specialist
Hutchens Law Firm
01.2012 - 06.2012
- Reviewed loan and foreclosure documents and verified for accuracy.
- Assisted with document scanning and imaging projects to support accurate file back-up.
- Examined, categorized, and sorted incoming documents.
- Created, implemented and monitored filing systems for easy retrieval of records.
Vault Clerk
Nationwide Title Clearing
01.2005 - 01.2008
- Demonstrated expertise in various mortgage software programs, streamlining processes and increasing efficiency within the team.
- Managed multiple priorities effectively, ensuring that all tasks were completed accurately and within specified deadlines during peak periods of business activity.
- Examined, categorized, and sorted incoming documents.
- Assisted with document scanning and imaging projects to support accurate file back-up.
Office Support III
Cumberland County Sheriff's Office
01.2002 - 01.2004
- Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
- Kept detailed records of dispatch activities in compliance with company policies and regulatory requirements.
- Review and entry of police reports via Oracle.
NCIC record checks, dispatch, and warrant clerk.
Entry and Postings of BOLO’s for Missing Persons, Stolen Vehicles, and Plates.
Education
Digital Design - IT, Website design, graphics, logos
Rasmussen University
Holiday, FL05.2006
NCIC - certifications for Sheriff's Office
N.C. Justice Academy
Salemburg, NC01.2003
Early Childhood Education and Teaching -
Fayetteville Technical Community College
Fayetteville, NC05.2001
High School Diploma -
East Lake High School
Tarpon Springs, FL06-1998
Skills
- Compliance knowledge
- Internal Auditing
- Regulatory knowledge
- Corrective action plans
- Project Management
- Operations Support
- Relationship Management
- Data Analysis
- SAP / ATTP
- Track and Trace
- Serialization
- GS1 Standards
- OneScan LSPedia
- DSCSA Guidance
Timeline
DSCSA Compliance Specialist
Westminster Pharmaceuticals, LLC
10.2015 - 08.2024
Customer Service Team Lead
Trxade Group
05.2015 - 10.2015
Foreclosure Specialist
Hutchens Law Firm
01.2012 - 06.2012
Vault Clerk
Nationwide Title Clearing
01.2005 - 01.2008
Office Support III
Cumberland County Sheriff's Office
01.2002 - 01.2004
NCIC - certifications for Sheriff's Office
N.C. Justice Academy
Early Childhood Education and Teaching -
Fayetteville Technical Community College
Digital Design - IT, Website design, graphics, logos
Rasmussen University
High School Diploma -
East Lake High School
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