Christal Villareal
Richmond,California
Summary
Friendly, Hardworking, and Dependable Barista known for exceptional hospitality service and cash handling skills. Excelled in creating a welcoming atmosphere, leading to increased repeat business. Trained new employees, enhancing team performance. Fluent in Spanish, ensuring diverse customer satisfaction. Achieved productivity goals, showcasing reliability and a professional demeanor.
Overview
2
2
years of professional experience
Work History
Barista and Cashier
Palabra Miel Cafe
164 Harbour Way, Richmond, CA 94801
10.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Set up new sales displays each week with fresh merchandise.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
High School Diploma -
Contra Costa College
San Pablo, CA2026
High School Diploma -
John Henry High School
1402 Marina Way S Suite B, Richmond, CA 9480406.2024
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Cleanliness
- Order Taking
- Cash Register Operation
- Safe Food Handling
- Hospitality service expertise
- FLUENT IN Spanish
- Professional Demeanor
- Reliable and Dependable
- Hospitality and Professionalism
Timeline
Barista and Cashier
Palabra Miel Cafe
10.2022 - Current
High School Diploma -
Contra Costa College
High School Diploma -
John Henry High School