Dana Livak
Hamtramck,MI
Summary
Proactive and engaging Barista Cashier from Alwhysee Enterprises Inc DBA Kitab Cafe, known for exceptional customer service and espresso preparation skills. Excelled in creating a welcoming atmosphere, efficiently resolving customer complaints to foster loyalty, and training new staff, enhancing team productivity. Demonstrated outstanding time management and attention to detail, ensuring high-quality beverage consistency and cleanliness.
Personable and reliable candidate with passion for delivering exceptional customer service and positive, upbeat attitude. Well-versed in coffee brewing techniques and committed to mastering latte art, espresso extraction, and customer satisfaction. Dedicated to creating welcoming atmosphere and ensuring memorable experience for every patron.
Overview
2
2
years of professional experience
Work History
Barista Cashier
Alwhysee Enterprises Inc DBA Kitab Cafe
03.2023 - 11.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
- Used POS system to accurately enter orders and process payments.
Education
Bachelor of Arts - Clothing Design And Modeling
Vyzhnytsia Vocational College of Applied Arts
Ukraine, Chernivtsi Region, Vyzhnytsia07-2022
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- Cleanliness
- Exceptional customer service
- Excellent memory
- Beverage preparation
- Menu memorization
- Espresso preparation
- Latte art
Languages
Ukrainian
Native or Bilingual
English
Professional Working
Timeline
Barista Cashier
Alwhysee Enterprises Inc DBA Kitab Cafe
03.2023 - 11.2024
Bachelor of Arts - Clothing Design And Modeling
Vyzhnytsia Vocational College of Applied Arts
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