Valerie Farias
Suisun,CA
Summary
Dynamic work with strong customer service skills and a commitment to creating a welcoming atmosphere. Proven ability to enhance customer engagement while maintaining high standards of cleanliness and efficiency.
Overview
2
2
years of professional experience
Work History
Barista Cashier
MOKU & RO INC. PFD Cafeteria Luma
Fairfield, CA
08.2025 - 05.2026
- Prepared and served high-quality coffee beverages to customers, ensuring consistency in taste and presentation.
- Operated espresso machine and brewing equipment, maintaining cleanliness and functionality for optimal performance.
- Provided exceptional customer service by engaging with patrons and addressing inquiries or concerns promptly.
- Collaborated with team members to streamline workflow during peak hours, enhancing overall efficiency of operations.
- Maintained inventory levels of coffee beans and supplies, assisting in stock management to reduce waste.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Host
Galpao Gaucho
Napa, CA
01.2026 - 01.2026
- Greeted and seated guests, ensuring prompt service and a welcoming atmosphere.
- Managed reservations using restaurant management software, optimizing seating efficiency.
- Monitored dining area for cleanliness and organization, maintaining high standards of hygiene.
- Provided menu information to guests, enhancing overall dining experience through knowledge sharing.
- Addressed guest inquiries and concerns swiftly, improving satisfaction levels through effective communication.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
Cashier
New Jin Trading, INC. Cafe Solano
Fairfield, CA
09.2024 - 05.2025
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted customers with menu selections, promoting daily specials and upselling items.
- Maintained cleanliness and organization of front counter and dining area for optimal customer experience.
- Resolved customer inquiries and complaints promptly to enhance satisfaction levels.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Education
Associate of Applied Science - Criminal Justice
Solano Community College
Fairfield, CA05-2027
High School Diploma -
Early College High School
Fairfield, CA06-2025
Skills
- Time management
- Friendly and outgoing
- Attentive
- Time-oriented
- Responsible
- Adaptability
- Team player
- Customer service
- Peer training
- Customer engagement
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working
Timeline
Host
Galpao Gaucho
01.2026 - 01.2026
Barista Cashier
MOKU & RO INC. PFD Cafeteria Luma
08.2025 - 05.2026
Cashier
New Jin Trading, INC. Cafe Solano
09.2024 - 05.2025
Associate of Applied Science - Criminal Justice
Solano Community College
High School Diploma -
Early College High School