Luisa Maria Candia Ortegon

• I efficiently handle customer transactions while preparing high-quality beverages.
• I ensure excellent customer service by taking accurate orders, providing recommendations, and maintaining a clean and organized workstation.
• I manage cash and card transactions with accuracy and assist in inventory restocking.
• My role requires multitasking, teamwork, and strong attention to detail to ensure a smooth and enjoyable customer experience.

Managed and supervised daily operations for toll road concession to ensure seamless traffic flow.
Coordinated toll collection processes, maintaining strict compliance with operational and safety regulations.
Led team coordination, employee training, and performance management for optimal productivity.
Implemented process improvements that enhanced service quality and boosted operational efficiency.
Expertly handled high-pressure situations through strategic problem-solving and decisive action.

Managed employee transportation operations in hydrocarbon sector, ensuring full regulatory compliance and safety.
Enhanced operational efficiency through strategic logistics route optimization and fleet management.
Elevated service quality by implementing impactful operational improvements maintaining high safety standards.
Guided teams in problem-solving endeavors to mitigate risks and meet critical business goals.