Christalyn Moore
Byhalia,MS
Summary
Skilled Medical Office Professional offering several years of experience cultivating seamless office operations. Personable and detail-oriented with proven track record of warmly welcoming patients and supporting needs. Quick learner proficient in office equipment operations and job-related software.
Overview
5
5
years of professional experience
Work History
Medical Office Specialist
Mays and Schnapp Neurospine and Pain
Southaven, Mississippi
10.2023 - Current
- Answered and directed incoming calls in a professional manner.
- Provided administrative support to medical staff, including scheduling patient appointments and managing physician calendars.
- Performed data entry of patient information into electronic health records system.
- Processed payments from patients and maintained accurate financial records.
- Ensured compliance with HIPAA regulations regarding privacy of patient information.
- Participated in team meetings and training sessions as required by the organization.
- Registered patients and scheduled appointments.
Medical Receptionist
Memphis Children's Clinic
Olive Branch, MS
08.2021 - 04.2022
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
Assistant Lead
National Filter Media
Olive Branch, Mississippi
10.2019 - 08.2021
- Assisted with training of new team members on departmental procedures and processes.
- Researched and identified solutions to improve operational efficiency of the team.
- Coordinated activities between departments to ensure smooth workflow.
- Ensured compliance with company policies, procedures, and regulations at all times.
- Collaborated closely with other leads across different departments on cross-functional initiatives.
Education
Graduate Certificate - Certified Nursing Assistant
Superior Medical Academy
Southaven, MS11-2024
College Diploma - Medical Office Administration
Remington College
Memphis, TN05-2021
High School Diploma -
Byhalia High School
Byhalia, MS05-2019
Skills
- Healthcare regulations
- Medical Transcription
- HIPAA Compliance
- Patient confidentiality
- Patient Scheduling
- Medical software applications
- Computer Skills
- EMR Software
- OSHA Compliance
- Medical Terminology
Timeline
Medical Office Specialist
Mays and Schnapp Neurospine and Pain
10.2023 - Current
Medical Receptionist
Memphis Children's Clinic
08.2021 - 04.2022
Assistant Lead
National Filter Media
10.2019 - 08.2021
Graduate Certificate - Certified Nursing Assistant
Superior Medical Academy
College Diploma - Medical Office Administration
Remington College
High School Diploma -
Byhalia High School