Christella Trejo
Pomona,CA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Warehouse Worker
Amazon-Ontario Airport
Ontario, CA
08.2025 - 12.2025
- Coordinated receiving and sorting of incoming shipments, ensuring timely placement in inventory.
- Assisted in training new hires on safety protocols and operational procedures.
- Implemented process improvements that enhanced workflow efficiency and reduced handling time.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Server
Norms
Claremont, CA
09.2022 - 10.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Restaurant Team Member
Luna Grill
Eastvale Ca
05.2022 - 09.2022
- Provided exceptional customer service in fast-paced dining environment.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Team Member
Juice It Up!
Eastvale, Ca
05.2021 - 05.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
Babysitter
Rachel Cruz
Eastvale Ca
01.2020 - 05.2021
- Organized and cleaned home after activities by picking up toys and straightening up play room
- Reassured children when upset providing emotional support and stability.
- Taught children to organize toys, wash hands, and share by leading by example.
- Assisted children with homework assignments and special projects across different subjects.
Education
GED -
Lee V Pollard High School
Corona, CA06.2021
Skills
- Customer Service
- Strong multitasking
- Safe Food Handling
- Cash Handling
- Order Taking
- Payment Processing
- Accurate money handling
Languages
Spanish
Professional Working
Timeline
Warehouse Worker
Amazon-Ontario Airport
08.2025 - 12.2025
Server
Norms
09.2022 - 10.2024
Restaurant Team Member
Luna Grill
05.2022 - 09.2022
Team Member
Juice It Up!
05.2021 - 05.2022
Babysitter
Rachel Cruz
01.2020 - 05.2021
GED -
Lee V Pollard High School