Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Christelle Douillard

Christelle Douillard

West Palm Beach,FL

Summary

Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Care Coordinator/MA

Florida Health Department
West Palm Beach, FL
10.2023 - Current
  • Kept informed of advances in medicine and computerized diagnostic and treatment.
  • Responded promptly to inquiries from patients regarding their care plans.
  • Explained policies, procedures and services to patients.
  • Developed individualized service plans based on assessment findings.
  • Monitored and evaluated patient progress, adjusting treatment plans as needed.
  • Schedule Patient for Colposcopy, Leep.

Medical Assistant/Phlebotomist

Sanitas Medical Center
Lake Worth, FL
08.2022 - 10.2023
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Perform Flu, Covid-19, Strep, HCG, HGB,HgbA1c Test.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Processed orders for medical supplies and lab equipment.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Administered medications under physician's supervision.
  • Administered injections, medications and treatments as directed by the physician.
  • Administering Oral or Intramuscular Medications.
  • Documented notes during patient visits.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.

Nursing Assistant

NYC Health + Hospitals
Manhattan, NY
01.2022 - 05.2022

Hotel Isolation for Covid-19.

  • Worked under RN supervision to support resident care plan.
  • Disinfected patient rooms, bathrooms and examination ares to prevent disease spread.
  • Managed supplies and restocked inventory to promote optimal availability for patient care.

Nursing Attendant/Phlebotomist

Mount Sinai South Nassau
Oceanside, NY
09.2019 - 01.2022
  • Documented activities and recorded information in EMR system.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Ensured that all medical equipment was properly maintained and cleaned after use.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Distributed drinking water and nourishment to residents.
  • Reported any incidents or accidents involving patients immediately to the supervisor on duty.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.

Education

High School Diploma -

Elmont Memorial High School
Elmont, NY
08-2018

Some College (No Degree) - Pre-Nursing

York College of The City University of New York
Jamaica, NY

Vocational School -

Access Careers - Hempstead
Hempstead, NY

Skills

  • Multidisciplinary Team Collaboration
  • Progress Monitoring
  • Scheduling
  • Care Planning
  • Documentation
  • Medical Terminology Understanding
  • Patient Education
  • eClinicalWorks
  • HMS
  • Fluent in French & Creole
  • Data entry
  • Microsoft office: Word, Excel, PowerPoint
  • CPR & BLS
  • Epic Systems
  • NextGen

Certification

  • Registered Medical Assistant
  • Certified Phlebotomy Technician
  • Certified Medical Billing and Coding
  • Medication Technician
  • Nursing Assistant Certificate
  • Basic EKG Course

Timeline

Care Coordinator/MA

Florida Health Department
10.2023 - Current

Medical Assistant/Phlebotomist

Sanitas Medical Center
08.2022 - 10.2023

Nursing Assistant

NYC Health + Hospitals
01.2022 - 05.2022

Nursing Attendant/Phlebotomist

Mount Sinai South Nassau
09.2019 - 01.2022

High School Diploma -

Elmont Memorial High School

Some College (No Degree) - Pre-Nursing

York College of The City University of New York

Vocational School -

Access Careers - Hempstead
Christelle Douillard