CHRISTELLE HOROWITZ
Thomaston,CT
Summary
PROFESSIONAL SUMMARY
Self-motivated professional offering more than 15 years of International Account Management and Sales experience. Possess a creative mindset and extroverted personality with capacity to maximize productivity, meet business growth initiatives, and transform customer service standards. Experience in delivering client-focused solutions under challenging situations and managing multiple projects simultaneously. Proven ability to work individually or as a team member to meet company objectives. Launched online shop for children's footwear serving as a leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Proficient in Microsoft Word, PowerPoint, Excel, Smartviews, Visual, CubeIQ, and NuORDER.
Overview
18
18
years of professional experience
Work History
Owner
CHARMSOFI
01.2022 - Current
- Launched online shop offering timeless children's footwear in May 2023.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Evaluated suppliers to maintain cost controls and improve operations.
- Promoted business via social media to generate leads and maximize brand identity.
- Attended trade shows including MAGIC, The Great Shoe Event, Children's Show Kids Hub/Playtime to network with business owners and prospective clients.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Enhanced customer satisfaction through timely order processing and accurate shipment tracking.
INTERNATIONAL BUSINESS MANAGER
ShelterLogic Group
06.2012 - Current
- Promoted from International Account Coordinator to International Business Manager.
- Responsible for $15M in annual Sales; key distributor and retailer accounts include : 50NRTH Germany, Brico Depot France, Leroy Merlin France/Greece, Home Retail Group UK, Walmart Mexico, Home Depot Mexico, Lowe's Mexico, Cencosud Argentina, Sodimac Chile, Hartman Australia.
- Collaborated in developing our European distribution center in Netherlands.
- Improved operational and team efficiency by streamlining business strategies and improving systems/procedures.
- Conducted weekly meetings to identify new sales opportunities, determine product adaptation needs, and discuss pending tenders, order-related activities, and resolution to open issues.
- Lead trade show preparation; represent ShelterLogic at Spoga Gafa Garden Trade Fair in Cologne, Germany.
- Delivered company presentations at yearly distributorship meetings.
- Developed distributor and retailer training programs consisting of business discussions and product builds.
- Created and approved marketing material for distributor network.
- Assisted President and Sales Directors with development of exclusive distributorship agreements.
- Spearheaded initiatives to streamline order and logistics processes, reducing USA/China lead times and improving customer satisfaction.
SALES ACCOUNT EXECUTIVE
Primeline Inc.
08.2006 - 06.2012
- Promoted from Customer Service Representative to Sales Account Executive responsible for National buying groups.
- Earned Excellence in Sales Award in 2011
- Boosted sales productivity by building customer rapport, providing project solutions, producing product/services presentations, and developing bi-weekly/monthly promotions, email blasts and sample mailings; increased sales by an average of 12% each year.
- Negotiated sales deals resulting in mutually beneficial agreements and cultivated relationships.
- Represented company at B2B trade shows including PPAI Vegas and PPPC Toronto.
- Worked closely with other departments to understand full scope of available imprinting offerings and provide top-notch salesmanship to customers.
- Trained, coached, and mentored new employees for maximum sales and customer service performance.
- Enhanced client retention through successful pre and post-production follow-ups.
SALES ASSOCIATE
The Body Shop
05.2006 - 11.2006
- Greeted customers and provided assistance with selecting merchandise, finding ideal skin care products and completing purchases.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Worked with Store Manager to reach targets, consistently meeting sales goals.
- Assisted Store Manager with product displays and merchandising to maximize sales and improve customer transactions.
- Promoted company events and exclusive benefits of The Body Shop's Loyalty Program.
- Monitored inventory levels and maintained adequate stock on sales floor.
- Trained new sales team associates in products, selling techniques, and company procedures.
Education
MBA - Marketing
Post University
Waterbury, CT05.2022
Bachelor of Arts - Spanish, International Business, Economics
University of Connecticut
Storrs, CT05.2006
Bachelor of Arts - Spanish And International Business
Universidad De Granada
Granada, Spain05.2004
Skills
- Business Launch and Development
- B2B Account Management
- Project Management
- Sales Productivity and Growth
- Negotiation
- Marketing and Advertising
- Articulate Communication
- Relationship Building
- Operational Analysis
- Market Research
- Training and Development
- Import/Export Trade Requirements
- Trade Show Events
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Elementary
Timeline
Owner
CHARMSOFI
01.2022 - Current
INTERNATIONAL BUSINESS MANAGER
ShelterLogic Group
06.2012 - Current
SALES ACCOUNT EXECUTIVE
Primeline Inc.
08.2006 - 06.2012
SALES ASSOCIATE
The Body Shop
05.2006 - 11.2006
MBA - Marketing
Post University
Bachelor of Arts - Spanish, International Business, Economics
University of Connecticut
Bachelor of Arts - Spanish And International Business
Universidad De Granada
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