Adept at complaint resolution and CRM, I excelled at Amazon by enhancing customer satisfaction and resolving technical inefficiencies. Recognized for exceptional service and key stakeholder relationship building, my skills in scheduling and office equipment proficiency supported operational excellence at James C. Tai Law Office. Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.