Summary
Overview
Work History
Education
Skills
Timeline
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Beryl Sumelong

Lanham,MD

Summary

Innovative Community support Worker with 2 years of experience working with consumers to resolve mental health issues and promote positive living choices. Knowledge of family systems therapy and individual outpatient clinical therapies. Demonstrates understanding and sensitivity to serving culturally diverse populations. Offers creativity and flexibility on delivery of services.

Overview

2
2
years of professional experience

Work History

Behavioral Health Care Coordinator

Onecare DC INC
District Of Colombia, WA
10.2023 - Current
  • Reviewed loan documents to ensure accuracy and compliance with regulatory guidelines.
  • Conducted research on past-due accounts to identify delinquency factors and initiated collection efforts.
  • Resolved customer inquiries regarding payment plans, interest rates, account balances, escrow accounts.
  • Provided financial counseling services to borrowers in need of assistance with budgeting or debt management.
  • Analyzed borrower creditworthiness by reviewing credit reports from external sources.
  • Monitored delinquent accounts to ensure timely payments were received in accordance with contractual agreements.
  • Responded quickly to customer complaints and escalated issues when necessary.
  • Processed loan modifications upon request from borrowers or lenders.
  • Ensured that all documentation was properly completed prior to closing a loan file.
  • Attended training sessions and workshops related to mortgage banking regulations and best practices.
  • Handled routine and complex inquiries from customers, title companies and vendors each day.
  • Answered questions and advised customers regarding loans and transactions.
  • Presented loan and repayment schedules to customers.
  • Recorded applications for loan and credit, loan information and disbursements of funds.
  • Conducted outreach activities within the community such as speaking engagements at local schools or churches about mental health awareness.
  • Conducted psychosocial assessments for new clients and reviewed existing client records to evaluate progress.
  • Facilitated crisis intervention services when necessary.
  • Developed safety plans for high-risk clients to help prevent relapse or self-harm.
  • Worked closely with primary care physicians to coordinate integrated care plans for dual diagnosis patients.
  • Provided consultation services regarding medication management issues related to psychiatric disorders.
  • Attended continuing education seminars to stay up-to-date on current trends in the field of behavioral health.
  • Attended weekly case conferences to discuss treatment planning strategies for complex cases.
  • Provided crisis intervention services in emergency situations.
  • Coordinated referrals to external agencies such as psychiatrists, psychologists or social workers when needed.
  • Monitored patient progress through review of medical charts and discussion with care providers.
  • Educated patients on available resources in the community such as support groups, housing programs and food pantries.
  • Assisted in developing protocols for emergency response situations involving suicidal ideation or aggression.
  • Collaborated with multidisciplinary teams to develop comprehensive treatment plans.
  • Actively participated in team meetings to discuss caseloads, program goals and objectives.
  • Maintained accurate documentation of all clinical activities including assessment results, treatment plans and progress notes into an electronic health record system.
  • Provided one-on-one counseling sessions to support patients with mental health issues, including anxiety, depression, and PTSD.
  • Conducted comprehensive behavioral assessments to identify individual patient needs and develop tailored treatment plans.
  • Advocated for patients' needs and rights within the healthcare system and in community settings.
  • Evaluated the effectiveness of treatment interventions and made recommendations for continued care or discharge.

Community Support Worker

District Healthcare
Washington, DC
07.2022 - Current
  • Supported individuals with facility-based planned activities in home and community settings.
  • Followed and evaluated individualized support care plans to increase personal development.
  • Promoted effective working relationships with service providers and forged collateral contacts to support and deliver community-based approach.
  • Utilized supportive, educational approach to promote improved functioning and meet client needs.
  • Assisted clients with establishing short-term goals to live successfully in community.
  • Managed caseload hours and established routines to support and provide quality care.
  • Provided and coordinated referrals to deliver requested assistance.
  • Assisted with development of daily living, communication and social skills in individuals.
  • Assisted clients in developing life skills and independent living abilities.
  • Participated in team meetings, providing input regarding client care plans.
  • Coordinated with other agencies to ensure comprehensive services were provided to clients.
  • Served as an advocate for clients in securing resources such as housing, employment.
  • Created a safe environment by identifying potential risks and implementing appropriate interventions.
  • Organized social events to promote community involvement among clients.

Education

Bachelor of Science - Project Management

Pan-African University
Buea
05.2015

Bachelor of Science - Sociology And Anthropology

University of Buea
Cameroon
12.2014

MASTER'S IN SOCIAL WORK

Walden University
Minneapolis, MN

Skills

  • Multitasking
  • Reliable & trustworthy
  • Organization
  • Data management
  • Microsoft Office
  • Good work ethic
  • First Aid/CPR
  • Training & development

Timeline

Behavioral Health Care Coordinator

Onecare DC INC
10.2023 - Current

Community Support Worker

District Healthcare
07.2022 - Current

Bachelor of Science - Project Management

Pan-African University

Bachelor of Science - Sociology And Anthropology

University of Buea

MASTER'S IN SOCIAL WORK

Walden University

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Beryl Sumelong