Dedicated server experienced in high-volume dining environments. Known for exceptional customer service, effective cash handling, and maintaining cleanliness standards to enhance guest experiences.
Overview
13
13
years of professional experience
Work History
Server
Hard Rock Cafe
Las Vegas, NV
10.2015 - 06.2026
Delivered exceptional customer service to enhance guest satisfaction and loyalty.
Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
Managed cash handling and transaction processes using POS systems efficiently.
Implemented upselling techniques to improve sales and enhance guest dining experiences.
Oversaw daily operations to maintain high standards of cleanliness and organization.
Server
Mimi's Cafe
Las Vegas, NV
10.2016 - 01.2017
Coordinated special events, working closely with management to deliver memorable experiences.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
Dotty's Casino
Las Vegas, NV
07.2013 - 08.2016
Managed inventory levels, ensuring stock availability and minimizing waste.
Implemented efficient workflow processes to improve order turnaround time.
Monitored compliance with health and safety regulations consistently.
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.