Christen Liatchenkov
Sales representative/bartender
Brunswick,United States
Summary
Dynamic Bartender with over 9 years of diverse experience in customer service and sales within the hospitality industry. Highly skilled in crafting signature cocktails, managing cash operations, and implementing effective upselling strategies that have driven sales growth. Known for delivering exceptional customer service, maintaining cleanliness, and fostering a welcoming atmosphere. Committed to enhancing guest experiences and bringing substantial value to any establishment.
Overview
19
19
years of professional experience
Work History
Bartender/Server
Hot Shots
12.2024 - 03.2025
- Ensured accurate cash handling at end of each shift while managing responsibilities.
- Served high volumes of customers during peak events, nights, and weekends.
- Performed opening and closing duties, including inventory management and sales reporting.
- Trained new bartenders on product promotion and drink preparation techniques.
- Maintained bar appearance and stock levels to satisfy customer needs.
- Reduced drink wait times by efficiently managing priorities in the bar area.
- Addressed customer concerns promptly, enhancing overall guest satisfaction.
- Contributed positively to workplace culture through effective collaboration.
Bartender
Drafthouse
09.2024 - 11.2024
- Managed cash handling responsibilities, ensuring precise accounting at shift end.
- Increased customer satisfaction by crafting high-quality cocktails and providing excellent service.
- Served high volumes of customers during special events and peak hours.
- Organized bar inventory to maintain optimal stock levels and meet customer demands.
- Contributed to positive work environment through teamwork and effective communication.
- Promptly addressed guest concerns to enhance overall experience and resolve issues.
- Efficiently executed opening and closing duties, preparing cash drawers and taking inventory.
- Upsold menu items to enhance revenue per sale while managing multiple customer needs.
Bartender and Server
Paninis Bar and Grill
09.2015 - 08.2024
- Delivered exceptional customer service, significantly enhancing customer satisfaction and retention.
- Spearheaded substantial sales growth through the implementation of effective upselling strategies.
- Managed stock levels and replenished supplies, ensuring seamless service operations.
- Executed cash transactions with precision, consistently maintaining a balanced cash register.
- Upheld cleanliness and organization of the bar and dining area, fostering a welcoming environment for patrons.
Bartender
Rum Runners
04.2022 - 08.2022
Bartender and Server
The Grille
07.2015 - 09.2015
- Implemented innovative sales strategies that contributed significantly to achieving monthly revenue targets.
- Processed cash and credit card transactions efficiently and accurately as a cashier.
- Conducted regular inventory assessments, ensuring optimal stock levels to meet customer demand.
- Maintained high cleanliness standards throughout the establishment, enhancing the overall dining experience.
- Managed phone inquiries adeptly, providing information and successfully handling reservations.
Bartender and Server
On Tap Bar and Grille
06.2006 - 05.2010
- Executed cash handling and POS operations seamlessly, ensuring accurate transactions.
- Delivered high-quality bartending service by expertly crafting signature cocktails for guests.
- Managed inquiries and orders efficiently while attending to multiple tables.
- Ensured rigorous cleanliness standards were upheld consistently through diligent cleaning duties.
- Coordinated takeout and delivery orders, ensuring accuracy and promptness in service.
- Provided exemplary customer service, fostering a loyal clientele.
Tanning Associate
Tone and Tan
04.2006 - 07.2006
- Performed comprehensive cleaning of tanning beds, ensuring hygienic conditions for clients.
- Operated tanning equipment efficiently, delivering high-quality service.
- Maintained cleanliness throughout the facility, significantly enhancing client satisfaction.
- Conducted regular maintenance on workout machines, ensuring optimal functionality and safety.
- Engaged in proactive sales activities, effectively promoting tanning packages to increase overall revenue.
- Managed phone inquiries proficiently, providing customer support and handling appointment scheduling.
Education
High School Diploma - General Education
Highland High School
Medina05.2006
Certificate - Cosmetology
Medina Career Center
Medina05.2006
Associate Degree - Nursing
Brown Mackie College
Akron10.2012
Skills
- Cash Handling
- Beverage Knowledge
- Inventory Management
- Sales Experience
- Cleaning Experience
- Hospitality Experience
- Food Quality and Safety
- Customer Service
- Organizational Skills
- Communication
- Creativity
- Adaptability
- Teamwork
- Shift Management
- Ability to Work Under Pressure
- Leadership
- Operational Excellence
- Revenue Optimization
- Restaurant Management
- Guest Champion
- Problem Solver
LANGUAGES
English
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Improved team productivity with morale-boosting incentives.
- Resolved product issue through consumer testing.
- Ranked #7 in 2023, 2024, 2025 in the Barboss competition for John Taffer.
- Streamlined Brunswick/ Medina area resulting in higher Volume crowds year round
- .
Timeline
Bartender/Server
Hot Shots
12.2024 - 03.2025
Bartender
Drafthouse
09.2024 - 11.2024
Bartender
Rum Runners
04.2022 - 08.2022
Bartender and Server
Paninis Bar and Grill
09.2015 - 08.2024
Bartender and Server
The Grille
07.2015 - 09.2015
Bartender and Server
On Tap Bar and Grille
06.2006 - 05.2010
Tanning Associate
Tone and Tan
04.2006 - 07.2006
High School Diploma - General Education
Highland High School
Certificate - Cosmetology
Medina Career Center
Associate Degree - Nursing
Brown Mackie College
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