Open To Work
Christena Fennell
Middleton
Summary
Experienced Human Services Professional with 16 years of expertise in supporting diverse populations. Demonstrates strong time management and problem-solving capabilities, ensuring effective service delivery. Focused on facilitating team success and contributing to organizational growth through adaptability and a commitment to continuous learning.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Cosmetologist
Stephanie's House of Styles
01.2017 - 01.2024
- - Maintained client satisfaction through excellent interpersonal and time management skills.
- - Fostered a welcoming salon environment and mentored junior stylists.
- - Demonstrated consistent professionalism and adaptability in client services.
- Provided expert hair cutting and styling services to diverse clientele.
- Recommended suitable hair care products based on individual client needs.
- Educated clients on proper hair maintenance and styling techniques.
Residential Stability Coordinator
Bridgeway Center
11.2022 - 01.2023
- - Developed individualized support plans and expanded partnerships with community resources.
- - Advocated for client access to healthcare, housing, and mental health support.
- Coordinated supportive housing programs for at-risk clients, reducing local homelessness.
Staffing Coordinator / CNA
Fort Walton Beach Rehabilitation Center
01.2010 - 01.2018
- - Streamlined recruitment and onboarding, improving hiring efficiency.
- - Collaborated with department leaders to align staffing with patient care priorities.
- Managed staffing schedules
- Coordinated staffing schedules for nursing and support staff across the facility.
- Managed recruitment processes, including job postings and candidate screenings.
Mental Health Technician
The Pavilion
01.2009 - 01.2010
- - Ensured safety and cleanliness of treatment environments to support healing.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Education
M.S. - Psychology
Troy University
Troy, AL12-2024
B.A. - Psychology
University of West Florida
Pensacola, FL08-2022
A.A. Degree -
Northwest Florida State College
Niceville, FL08-2020
Skills
- Office and EMR proficiency
- Crisis intervention and suicide prevention
- Trauma-informed care
- Motivational interviewing
- Behavioral assessment and observation
- Case management
- Telehealth coordination
- Team leadership
- Active listening
Certification
- QPR Gatekeeper for Suicide Prevention (Current)
CPR (Current)
SOAR Certified
FL Educator Certification - Social Science
Accomplishments
Self Published 13 fiction novels
References
References available upon request.
Timeline
Residential Stability Coordinator
Bridgeway Center
11.2022 - 01.2023
Cosmetologist
Stephanie's House of Styles
01.2017 - 01.2024
Staffing Coordinator / CNA
Fort Walton Beach Rehabilitation Center
01.2010 - 01.2018
Mental Health Technician
The Pavilion
01.2009 - 01.2010
M.S. - Psychology
Troy University
B.A. - Psychology
University of West Florida
A.A. Degree -
Northwest Florida State College