Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christi French

Bullard,TX

Summary

Skilled membership management professional with strong focus on cultivating member relationships and driving engagement. Proven ability in strategic planning, team collaboration, and adaptive problem-solving to meet organizational goals. Expertise in club development, member experience, and communication strategies. Known for reliability and adaptability in dynamic environments.

Overview

5
5
years of professional experience

Work History

Membership Director

Decordova Bend Estates Owners Association
07.2006 - 09.2006
  • Collaborated with marketing team to create effective promotional materials for attracting new members.
  • Conducted periodic surveys of members'' needs/preferences in order to inform future programming decisions.
  • Boosted member satisfaction through regular communication, feedback collection, and prompt issue resolution.
  • Continuously refined internal communication processes to ensure that all staff members are well-informed about organizational policies, procedures and member-related updates.
  • Managed membership database efficiently, ensuring accurate tracking and reporting of key metrics.
  • Built relationships with customers and community to establish long-term growth.

Flight Attendant

Delta Air Lines, Inc.
07.2004 - 06.2006
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
  • Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.

Paralegal/Legal Assistant

Johnson & Johnson, P.C.
07.2001 - 06.2004
  • Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
  • Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Assisted counsel in preparing answers, providing documentation, and information for discovery request.
  • Edited and proofread legal documents to verify accuracy.
  • Liaised with other paralegals and legal staff to complete common tasks on schedule.

Education

No Degree - Basics + Expository Writing, Psychology, Sociology

The University of Texas At Arlington
Arlington, TX

Paralegal Certificate - Paralegal Studies

Kaplan University
Davenport, IA
06-2000

Skills

  • Membership application management
  • Team leadership
  • Volunteer management
  • Problem-solving
  • Excellent communication
  • Organizational skills
  • Rapport and relationship building
  • Interpersonal skills
  • Coordinating event logistics

Timeline

Membership Director

Decordova Bend Estates Owners Association
07.2006 - 09.2006

Flight Attendant

Delta Air Lines, Inc.
07.2004 - 06.2006

Paralegal/Legal Assistant

Johnson & Johnson, P.C.
07.2001 - 06.2004

No Degree - Basics + Expository Writing, Psychology, Sociology

The University of Texas At Arlington

Paralegal Certificate - Paralegal Studies

Kaplan University
Christi French