Christi Garrick
Easley,SC
Summary
Accomplished pharmaceutical sales professional with over 20 years of experience in oncology nursing, genomic profiling, and case management. Expert in educating healthcare providers on complex medical information with a proven ability to drive sales and build lasting relationships. Skilled in medication delivery and adverse event management, territory management, and Salesforce. Experienced in assessing patient needs, developing care plans, and coordinating care as needed.
Overview
25
25
years of professional experience
Work History
Case Manager
WIZE CHOICE/CARE SCOUT
10.2024 - Current
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
Sales/Clinical Nurse Educator
IQVIA/FOUNDATION MEDICINE
07.2023 - 09.2024
- Build customer relationships with 50+ Oncology and Urology customers by communicating and explaining comprehensive genomic profiling and treatment choice implications resulting in improved customer satisfaction and retention.
- Manage accounts within territory and increase customer support and satisfaction.
- Leverage Oncology experience and contacts to drive awareness of product(s).
- Interact with all stakeholders in accounts to ensure understanding of product, ordering process, patient financial assistance programs and billing.
- Utilized adult learning principles to adapt teaching methods according to individual learner needs, maximizing comprehension and retention of material presented.
Clinical Nurse Educator/Sales
McKesson/Merck
03.2021 - 07.2023
- Product expert — provided live and virtual education on how to administer Keytruda, how to reconstitute, and how to manage adverse events (such as cardiac toxicities) to Oncology and Urology customers regarding immunotherapy and Wellireg for Von Hippel Lindau Disease
- Consistently met sales objectives each quarter and increased market share
- Managed territory effectively, increased awareness, and grew business
- Educated customers regarding disease state, medication delivery, and how to recognize and manage adverse events
- Offered branded and unbranded topics for educational purposes
Clinical Nurse Educator
Iqvia/Abbvie
11.2019 - 03.2021
- Educated patients and care givers regarding Hepatitis C and risk factors using motivational interviewing
- Instructed on directions of Mavyret (how to take, store, and manage adverse events)
- Developed a strong understanding and awareness of the patient journey of care, including taking responsibility for ensuring needed therapies got to the patient
- Collaborated with internal stakeholders to increase awareness and access assisting insurance verification
Clinical Nurse Educator
Iqvia/Novartis
10.2017 - 11.2019
- Provide branded and non-branded education to key opinion leaders in Oncology setting, how to reconstitute Sandostatin, how to administer, and how to manage adverse events such as cardiac toxicities
- Manage accounts within assigned territory exceeding sales goals 110%
- Increase disease awareness
- Explain proper product usage and management of adverse events
Nurse Manager
GHS Cancer Institute
04.2000 - 10.2017
- Created support group for sickle cell patients and families by collaborating with internal stakeholders and support staff such as dietitians and therapists
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
Education
MSN -
University of Phoenix
BA -
University of South Carolina
ADN -
Tri-County Technical College
Skills
- Motivational Interviewing
- Management
- Territory Management
- Salesforce
- Veeva
- Problem-solving
Timeline
Case Manager
WIZE CHOICE/CARE SCOUT
10.2024 - Current
Sales/Clinical Nurse Educator
IQVIA/FOUNDATION MEDICINE
07.2023 - 09.2024
Clinical Nurse Educator/Sales
McKesson/Merck
03.2021 - 07.2023
Clinical Nurse Educator
Iqvia/Abbvie
11.2019 - 03.2021
Clinical Nurse Educator
Iqvia/Novartis
10.2017 - 11.2019
Nurse Manager
GHS Cancer Institute
04.2000 - 10.2017
BA -
University of South Carolina
ADN -
Tri-County Technical College
MSN -
University of Phoenix
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