Christi Hammans
Austin,TX
Summary
Dynamic Mental Health Peer Support Specialist with a proven track record at Bluebonnet Trails Community Services, excelling in recovery assistance and relationship cultivation. Expert in developing personalized treatment plans and facilitating peer support groups, enhancing client resilience and engagement. Proficient in Microsoft Excel, demonstrating strong problem-solving and communication skills to foster comprehensive care.
Overview
6
6
years of professional experience
Work History
Mental Health Peer Support Specialist
Bluebonnet Trails Community Services
10.2020 - 06.2025
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Maintained computers, printers and technical resources to avoid disruption in operations.
- Recommended upgrades and equipment replacement to reduce technical issues.
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
- Transported individuals to medical appointments and support meetings whenever needed.
- Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
- Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
- Communicated with individuals' family members, offering information, and insight into support services available at community level.
- Listened to clients' concerns and provided encouragement and support.
- Collaborated with other professionals to coordinate comprehensive care for clients.
Peer Recovery Specialist
Communities for Recovery
07.2019 - 01.2020
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Arranged community initiatives to build supportive networks for improved rehabilitation.
- Tracked client participation in treatment services to identify attendance issues.
- Improved relapse prevention rates with targeted recovery program mentoring.
- Documented case management activity for accurate, reliable records.
- Assessed individuals' needs and planned bespoke recovery programs to achieve personalized goals.
- Signposted additional support services, including housing, employment and childcare assistance.
- Provided education on mental health topics and resources to clients.
- Developed treatment plans to help clients build self-confidence and resilience.
- Educated clients on dangers of substance abuse and prevention techniques.
- Facilitated peer support groups to encourage client growth.
- Collaborated with other professionals to coordinate comprehensive care for clients.
- Listened to clients' concerns and provided encouragement and support.
Education
High School Diploma -
Pflugerville High School
Pflugerville, TXCertificate - Mental Health Peer Support
Via Hope
Austin, TX03.2021
Certificate - Recovery Peer Support
Peer Revovery Institute
Austin, TX05.2019
Skills
- Appointment scheduling
- Relationship cultivation
- Rapport building
- Leadership skills
- Exemplary communication
- Family assistance
- Problem-solving skills
- Community services information
- Behavioral health
- Recovery assistance and support
- Boundary setting
- Resource navigation
- Planning skills
- Arranging transportation
- Effective collaboration and interaction
- Mental health services
- Service navigation
- Relationship building skills
- Social activity planning
- Recovery planning
- Motivational interviewing
- Microsoft Word
- Microsoft Excel
- Microsoft Teams
- Salesforce
- Smart care
Timeline
Mental Health Peer Support Specialist
Bluebonnet Trails Community Services
10.2020 - 06.2025
Peer Recovery Specialist
Communities for Recovery
07.2019 - 01.2020
High School Diploma -
Pflugerville High School
Certificate - Mental Health Peer Support
Via Hope
Certificate - Recovery Peer Support
Peer Revovery Institute
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