Christi Hempey
Sioux City,IA
Summary
I am a hard-working professional who has been consistently praised as adaptable by my co-workers and management. I've developed a skill set directly relevant to the Worker's Compensation Adjuster role you are hiring for, including customer service, critical thinking skills and sound judgement to handle diverse daily tasks with minimal oversight.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Administrative Assistant
Joe Morten & Son Inc
South Sioux City, NE
10.2022 - Current
- Processed invoices accurately to ensure timely payment of Customer bills.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Processed payments received from clients promptly according to established procedures.
- Prepared quotes, adding, and cancellation of policies
Medical Office Coordinator
Prairie Pediatrics & Adolescent Clinics, PC
Sioux City, IA
2012 - 2022
- Preformed time and attendance data entry, printed completed payroll and made necessary corrections.
- Completed bi-weekly payroll for 39 employees.
- Optimized organizational systems for accounts payable/receivable, deposits and recordkeeping.
- Maintained updated list of provider credentials and renewed when professional licenses and certifications approached expiration.
Workers' Compensation Coordinator
Tri State Specialists
Sioux City, IA
2010 - 2012
- Coordinated communication between employers, insurance carriers, attorneys and medical providers regarding the status of all open workers' compensation cases.
- Assisted in developing return-to-work programs for injured employees who are unable to perform their original job duties due to an illness or injury sustained at work.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
Medical Billing Specialist
Prairie Pediatrics & Adolescent Clinics, PC
Sioux City, IA
2002 - 2010
- Monitored aging accounts receivable balances ensuring timely resolution of outstanding balances.
- Worked closely with clinical staff to ensure accurate coding practices were followed.
- Applied payments, adjustments and denials into medical manager system.
Workers' Compensation Coordinator
St Luke's Regional Medical Center
Sioux City, IA
2000 - 2002
- Posted and adjusted payments from insurance companies.
- Initiated collection efforts on unpaid accounts by contacting insurance companies or employers directly via phone or mail.
- Provided customer service support to patients who had questions about their bills or payments due.
Education
High School Diploma -
North Hagerstown High School
Sioux City, IASkills
- EPIC
- INCON
- Quickbooks
- Allscripts PM
- EHR
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- 10-Key
Certification
- Licensed in Property and Casualty Insurance
Timeline
Administrative Assistant
Joe Morten & Son Inc
10.2022 - Current
Medical Office Coordinator
Prairie Pediatrics & Adolescent Clinics, PC
2012 - 2022
Workers' Compensation Coordinator
Tri State Specialists
2010 - 2012
Medical Billing Specialist
Prairie Pediatrics & Adolescent Clinics, PC
2002 - 2010
Workers' Compensation Coordinator
St Luke's Regional Medical Center
2000 - 2002
High School Diploma -
North Hagerstown High School
- Licensed in Property and Casualty Insurance
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