Dynamic professional with a proven track record at Spark, excelling in customer service and attention to detail. Adept at navigating complex inventory systems and ensuring order accuracy, I consistently enhance client satisfaction through effective communication and adaptability. Recognized for my ability to multitask and deliver results in fast-paced environments.
Work History
Personal Shopper, Delivery Driver
2 Years 8 Months
Walmart (spark Driver) | 12.2023 - Current
Independent carrier
On-demand service provider
Client service specialist
Order accuracy and inspection
Assisted customers with product selections and personalized shopping experiences.
Utilized Walmart's app to efficiently navigate store layout for optimal item retrieval.
Communicated effectively with team members to ensure timely order fulfillment and delivery.
Adapted quickly to changing inventory levels, ensuring customer satisfaction through accurate substitutions.
Worked productively with customers to meet order requirements and service expectations.
Certified Nursing Assistant
11 Years 11 Months
The Shore Winds | 02.2011 - 01.2023
Provided compassionate patient care, ensuring comfort and safety in daily activities.
Assisted healthcare professionals with procedures, improving patient outcomes through effective support.
Monitored vital signs and reported changes to nursing staff, enhancing response times for care interventions.
Implemented infection control protocols, maintaining a clean and safe environment for patients and staff.
Facilitated activities of daily living to enhance client independence.
Crew Member Shift Manager
4 Years 8 Months
McDonald's Restaurant | 04.2006 - 12.2010
Supervised daily operations to ensure efficient service and customer satisfaction.
Trained and mentored new crew members on operational procedures and safety protocols.
Operated point-of-sale systems to process transactions. Assisted with cash drawer management and balancing. Handled deposits efficiently and accurately.
Coordinated team schedules to maintain
adequate staffing during peak hours.
Monitored compliance with health and safety regulations, ensuring a clean work environment.
Resolved customer complaints swiftly, enhancing overall dining experience and loyalty.