Christian Antoine
Brooklyn,NY
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Brings positive attitude and commitment to continuous learning and growth. Seeking a challenging position in healthcare management to leverage my expertise and organizational success
Overview
7
7
years of professional experience
1
1
Certification
Work History
BOPIC Sales Associate
Bjs Wholesales Club
Brooklyn, NY
07.2022 - 01.2026
- Assisted customers with product selection, enhancing overall shopping experience.
- Managed inventory levels, ensuring availability of high-demand items.
- Resolved customer inquiries and concerns promptly, fostering satisfaction and loyalty.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Trained new associates on sales techniques and customer service best practices.
- Collaborated with team members to maintain store presentation and cleanliness standards.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Processed transactions efficiently using POS systems, improving checkout speed.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Provided exceptional customer service, ensuring a positive shopping experience for all members.
- Engaged with customers to effectively build rapport and lasting relationships.
Data Analyst
WLG Corps
Brooklyn, NY
10.2021 - 05.2022
- Used statistical methods to analyze data and generate useful business reports.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Implemented data validation processes that improved reporting consistency and reliability.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Automated routine data analysis tasks, freeing up time for more complex analysis.
- Conducted statistical analyses to support business initiatives and optimize operational efficiency.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Provided technical support for troubleshooting analytics and reporting issues.
- Designed and developed data pipelines to acquire, clean and process data.
- Utilized data visualization techniques to present and explain complex data sets.
- Collaborated with cross-functional teams to refine reporting processes and improve data accuracy.
- Optimized data collection methods to enhance quality and volume of data captured for analysis.
Camp Counselor
SYEP
Brooklyn, NY
06.2019 - 08.2019
- Supervised daily activities for diverse groups of children, ensuring safety and engagement.
- Developed creative lesson plans to promote teamwork and social skills among campers.
- Facilitated effective communication between staff, parents, and campers to address concerns promptly.
- Implemented conflict resolution strategies to manage behavioral issues and maintain a positive environment.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
- Maximized camper enjoyment by adapting programs to accommodate diverse interests and abilities.
- Kept accurate records of each camper''s medical information, dietary restrictions, and emergency contacts as part of maintaining a safe environment for all participants.
- Assisted in preparing meals and snacks to provide nutritional needs to campers.
- Implemented rules and regulations to enforce discipline and compliance.
- Boosted camp morale, organizing entertaining and educational evening programs.
- Strengthened parental trust and satisfaction through regular, detailed communication regarding campers' well-being and progress.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
Education
Associate in Business Adminration -
Saint Francis College
Brooklyn, NY06-2027
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Listening skills
- Verbal/written communication
- Flexible schedule
- Complex Problem-solving
- Excellent communication skills
Certification
- PCA Certification Training - June 2025
Languages
Haitian Creole
Professional Working
Timeline
BOPIC Sales Associate
Bjs Wholesales Club
07.2022 - 01.2026
Data Analyst
WLG Corps
10.2021 - 05.2022
Camp Counselor
SYEP
06.2019 - 08.2019
Associate in Business Adminration -
Saint Francis College