Summary
Overview
Work History
Skills
Timeline
Generic

CHRISTIAN ARRIGOITIA

New York,NY

Summary

Energetic and experienced server seeking to take on new challenges in a team-oriented environment. Strong worth ethic, collaborative, and effective at handling high workloads in fast-paced environments. Skilled in anticipating customer needs, addressing complaints, and resolving issues in timely manner. Takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers.

Overview

2
2
years of professional experience

Work History

Server

Le Botaniste
05.2023 - Current
  • Demonstrated exceptional hospitality and attentive customer service in casual dining/partial full-service wine bar setting, listening to guest needs and responding promptly with personalized service.
  • Prepared variety of organic, plant-based bowls and salads for both in-house and carry-out orders, following safety, sanitization, and food handling guidelines.
  • Conducted barista duties and prepared beverages with speed and accuracy to minimize customer wait times.
  • Established knowledge of presentation and service standards for wines.

Team Member

Fields Good Chicken
03.2023 - 05.2023
  • Personalized guest experiences, going extra mile to satisfy customer needs in fast-casual atmosphere
  • Received, organized, and efficiently exported 500+ daily food orders utilizing Uber, Doordash, Grubhub, Sharebites, and Olo terminals
  • Cross-trained in multiple positions to assist during busy periods, including but not limited to prep work, assembling food on line, carrying out cleaning duties, and processing order transactions utilizing POS system.

Bakery Merchandiser

Lyndhurst Pastry Shop
03.2022 - 04.2023
  • Routinely worked high-volume holiday shifts, simultaneously prioritizing efficient service and developing relationships with both new and familiar customers to increase repeat business
  • Transcribed orders both over phone and in person, making educated suggestions based on customer preferences.
  • Operated cash register and POS terminal for transactions, making proper change for cash transactions.
  • Trained 10+ new employees in company policies, guest service standards and best practices.
  • Stepped up to take on additional responsibilities, such as decorating cakes, whenever necessary.

Server

Efes Mediterranean Grill
07.2021 - 02.2022
  • Provided exceptional service to high volume of daily customers, regularly serving parties of up to 25 guests.
  • Maintained extensive knowledge of 40+ menu items in order to make knowledgeable recommendations based on customer preferences, as well as upselling appetizers, drinks, and desserts
  • Ensured positive guest experience by seating guests, taking orders, serving dishes, and bussing tables promptly.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Operated POS terminals to input orders, split bills, and calculate totals.

Skills

  • Customer Service and Relations
  • Verbal and Written Communication
  • Attention to Detail
  • Cross-Selling and Upselling
  • Employee Training
  • Cash Handling
  • POS operation (Toast, Lavu, etc)

Timeline

Server

Le Botaniste
05.2023 - Current

Team Member

Fields Good Chicken
03.2023 - 05.2023

Bakery Merchandiser

Lyndhurst Pastry Shop
03.2022 - 04.2023

Server

Efes Mediterranean Grill
07.2021 - 02.2022

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CHRISTIAN ARRIGOITIA