Christian Austin
Houston,TX
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Customer Service Sales Representative
Prime Communications AT&T
02.2022 - 09.2023
- Built diverse and consistent sales portfolio.
- Contributed to team objectives in fast-paced environment.
- Recorded accurate and efficient records in customer database.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Sales Associate, Women's Shoes
Dillards Department Store
08.2020 - 01.2021
- Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
- Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
- Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.
- Assembled promotional displays to increase brand awareness and attract customers.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
Restaurant Food Server
Outback Steakhouse
01.2019 - 08.2020
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
No Degree - Master Of Real Estate Development
Houston Community College
Houston, TX12-2025
High School Diploma -
Clements High School
Sugar Land, TX05-2013
Skills
- Retail sales techniques
- Business growth and retention
- Negotiation tactics
- Incoming call management
- Closing techniques
- Product or service expertise
- Phone etiquette
- Customer service
- Email communication
- Relationship building
- Persuasive communication
- Multitasking and organization
- Call center experience
Timeline
Customer Service Sales Representative
Prime Communications AT&T
02.2022 - 09.2023
Sales Associate, Women's Shoes
Dillards Department Store
08.2020 - 01.2021
Restaurant Food Server
Outback Steakhouse
01.2019 - 08.2020
No Degree - Master Of Real Estate Development
Houston Community College
High School Diploma -
Clements High School
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