Dynamic sales professional with a proven track record at TTEC Solutions, consistently ranking in the top 10% for KPIs. Expertise in B2B and B2C sales consulting, combined with strong contract negotiation skills, drives revenue growth and customer retention. Adept at strategic planning and team training, fostering high-performance sales environments.
Prior to 2017, I led operations in restaurants and resorts across Hawaii, Maine, New England and Colorado. I developed and trained staff in high-touch hospitality settings while transitioning into sales and marketing roles. My upbringing in New England, with early ties to Merrimack College, instilled a strong work ethic — from washing dishes to training staff aboard passenger ships — shaping my adaptable, service-first leadership style.