AutoCAD
Christian Bohannon
Drafter
Prairieville,LA
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Reliable employee seeking Draftsman position. Offering excellent communication and good judgment.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Assistant Manager
Little Caesars
Baton Rouge, Louisiana
02.2021 - Current
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Reviewed sales and gross profit report to assess company efficiency.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Created employee schedules to align coverage with forecasted demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Customer Service Representative
RPM Pizza
GULFPORT, Mississippi
11.2017 - 11.2019
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Processed customer adjustments to maintain financial accounts.
- Recommended products to customers, thoroughly explaining details.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Responded to customer requests for products, services and company information.
Education
Associate of Occupational Studies - Drafting Technology
ITI Technical College
Baton Rouge, LA 05.2018 - 05.2020
Skills
Employee performance evaluations
Recruiting and interviewing
Training
Employee scheduling
Sales growth
Staff Management
Staff supervision
CAD software proficiency
Architectural knowledge
Active Listening
Excellent Communication
Written Communication
Problem-Solving
[Type] Software Proficiency
MS Office
Complaint resolution
Sales expertise
Stocking and replenishing
Order fulfillment
Money handling abilities
Stock management
Service standard compliance
Three-Dimensional Drafting
Accomplishments
- Achieved increased store productivity through effectively helping with financial recording, inventory record keeping and advertising.
- Supervised team of eight staff members.
- Two years of perfect attendance
Software
MS Office
Revvit
Civil 3D CAD
Timeline
Assistant Manager
Little Caesars
02.2021 - Current
Associate of Occupational Studies - Drafting Technology
ITI Technical College
05.2018 - 05.2020
Customer Service Representative
RPM Pizza
11.2017 - 11.2019