Christian Bolle

• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Led employee evaluations with constructive feedback to boost performance.
• Monitored progress by establishing plans, budgets and measuring results.
• Recruited, trained and empowered employees to achieve key performance indicators.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day.
• Built and maintained loyal, long-term customer relationships through effective account management.
• Tracked monthly sales to generate reports for business development planning.

• Completed thorough opening, closing and shift change functions to maintain operational standards each day.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Helped team develop specialized projects, events and promotions.
• Oversaw payroll preparation and administration for staff.
• Enhanced team engagement and performance with daily updates and informational meetings.
• Applied knowledge of coverage needs and individual employee strengths to produce successful team schedules.

• Evaluated staff performance, enforced policies, maintained health codes and kept licenses current to promote superior service standards.
• Worked in cooperation with front and back of house staff to ensure smooth operations.
• Adhered to all food safety regulations.
• Scheduled and directed staff in daily work assignments to maximize productivity.
• Provided fast, friendly and knowledgeable service to guests, proactively promoting specials and enhancing sales of key menu items.

Dish Lead. Was in charge of the day to day operations of the dish room. Helped the team open and close the dish room at the start and the end of the shift. Worked with the cooks on keeping the kitchen and carts clean of dirty pans.

• Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
• Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
• Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
• Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.

• Enhanced participant engagement by incorporating interactive activities and real-life examples into training sessions.
• Supported program improvement by providing insightful feedback and recommendations to management.
• Delivered comprehensive training on essential skills, utilizing effective teaching techniques for optimal learning outcomes.
• Promoted a positive learning environment by maintaining an organized and supportive atmosphere during training sessions.