Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Dunkin' Donuts
Passaic, New Jersey
02.2022 - Current
Assisted in the development of operational strategies to ensure efficient and productive operations.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Conducted regular performance reviews for employees to identify areas of improvement.
Communicated regularly with customers to gain insights into their needs.
Managed customer service inquiries and complaints in a timely manner.
Maintained up-to-date knowledge of company products and services.
Education
Associate of Occupational Studies - Automotive Technology III
Universal Technical Institute
Bloomfield, NJ
11-2025
High School Diploma -
Passaic High School
06-2023
Skills
Employee Scheduling
Policy Enforcement
Customer Relations
Money Handling
Orientation and training
Employee engagement
Timeline
Assistant Manager
Dunkin' Donuts
02.2022 - Current
Associate of Occupational Studies - Automotive Technology III