Christian Camana
Trenton,NJ
Summary
Results-oriented General Manager with expertise in operational management and team leadership. Achieved enhanced productivity and customer satisfaction through effective communication and problem-solving skills. Focused on driving business growth by implementing innovative strategies and optimizing costs.
Overview
2
2
years of post-secondary education
10
10
years of professional experience
Work History
General Manager
Five Guys
East Windsor, New Jersey
09.2024 - Current
- Promoted to General Manager as of June 2025 after demonstrating strong leadership and operational performance.
- Managed daily store operations, including staff scheduling, food safety, inventory management, and financial reporting, to ensure smooth business functions.
- Supervised and coached team of 15+ employees, fostering a high-performance work culture.
- Ensured compliance with company standards in customer service, food quality, and cleanliness.
- Managed hiring, onboarding, and training for new employees.
- Implemented process improvements that enhanced operational efficiency and elevated customer satisfaction.
- Resolved customer concerns promptly and professionally, ensuring positive experiences and fostering customer loyalty.
- Operated POS systems and ensured accurate cash handling and deposits.
Shift Leader
Dunkin Donuts
Edison, New Jersey
07.2023 - 01.2024
- Evaluated team performance to enhance overall productivity.
- Trained team members on quality standards and ensured adherence through consistent communication.
- Addressed customer concerns promptly and professionally to maintain satisfaction.
Assistant General Manager
Taco Bell
New Brunswick, New Jersey
09.2018 - 06.2023
- Developed strong, resilient team by onboarding qualified candidates and creating supportive integration process.
- Managed costs while ensuring service quality to enhance profit margins.
- Boosted sales through focused employee coaching and motivating team efforts.
Cook/Server
Nathan's Famous/HMS Host
East Brunswick, New Jersey
06.2016 - 08.2017
- Ensured compliance with safety, sanitization, and food handling guidelines.
- Provided accurate dietary information and menu details to enhance customer experience.
- Delivered food orders efficiently to customers at their tables. and beverages promptly and verified each order.
Education
Associate in Game Business & Esports - Game Business
Full Sail University
Winter Park, FL 10.2023 - 11.2025
Skills
- Operations Management
- Hiring and Recruitment
- Training & Development
- Team Leadership
- Employee Relations
- Scheduling
- Schedule management
- Inventory Control
- Workflow Coordination
- Customer Service
- Staff management
- Team leadership
Languages
- English, Native
- Spanish, Conversational
Timeline
General Manager
Five Guys
09.2024 - Current
Associate in Game Business & Esports - Game Business
Full Sail University
10.2023 - 11.2025
Shift Leader
Dunkin Donuts
07.2023 - 01.2024
Assistant General Manager
Taco Bell
09.2018 - 06.2023
Cook/Server
Nathan's Famous/HMS Host
06.2016 - 08.2017