Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
11
11
years of professional experience
Work History
Sales Consultant
Acura of Avon
06.2024 - Current
Responded to telephone and in-person requests for information.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Followed up with existing customers to provide additional support and address concerns.
Maintained current knowledge of evolving changes in marketplace.
Merchandiser / Sales Representative
Hartford Distributors
04.2021 - 05.2023
Removed damaged, out-of-code, not-in-set and discontinued items from displays
Updated pricing and signage to complete product displays and educate customers
Inspected merchandise for quality and arranged proper display location on floor
Monitored inventory levels and kept adequate stock in product displays on sales floor
Implemented sales strategies to generate leads and maximize profit margins.
Customer Service / Receiving Clerk
Grimco
01.2019 - 03.2020
Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction
Use AS/400 data management system to track orders and answer questions for team members and customers alike
Ship and receive orders, using both the UPS World-Ship program and Varsity system
Motivate by example - partner with warehouse employees to perform daily activities, and continually improve performance
Forklift operation - company sponsored certification and training.
CCA - Mail Carrier
United States Postal Service
03.2019 - 11.2019
Routes or cases all classes of mail in sequence of delivery along an established route
Rearranges and relabels cases as required
Withdraws mail from the distribution case and prepares it in sequence for efficient delivery independently or by another carrier along an established route
Prepares and separates all classes of mail to be carried by truck to relay boxes along route for subsequent delivery
Handles undeliverable mail in accordance with established procedures.
Public Works
Town of East Hartford
05.2016 - 10.2019
Performs a variety of routine and repetitive tasks for the maintenance, care and upkeep of fields, grounds, cemeteries, structures and facilities
Mows, waters and repairs field and park areas; trims trees and shrubs; removes weeds as appropriate
Operates vehicles and equipment in accordance with prescribed safety methods and procedures
Assists in the repairs of roads.
Groundsmen
Asplunduh Tree Expert
01.2016 - 04.2017
Use chainsaw to cut brush, logs and stumps of larger trees
Gathers brush and feeds brush into wood chipper
Operates and maintains equipment
Acts as support to bucket operator and foreman.
Operations Supervisor
United Parcel Service - UPS
10.2014 - 12.2015
Manage Data Acquisition area, oversee 8-10 union employees
Identifies and resolves problem packages Audits delivery trucks for misloads
Prepares sort area for processing
Practices and enforces safe work methods.
Laboratory Assistant
Clinical Laboratory Partners
06.2013 - 09.2014
Prepares specimens for testing and distribution to appropriate testing area or reference laboratory
Provides triaging for incoming or outgoing laboratory specimens
Assesses specimen for acceptability, resolves problems, and follows procedures for specimen rejection if required
Recognizes problems with specimen identification and labeling errors
Investigates specimen information and communicates correct information to appropriate personnel
Conducts research on all referral laboratory specimens and sends specimens out according to Laboratory procedures
Centrifuging or processing specimens, racking specimens, properly storing specimens for transport, creating tracking and transit lists and accurately ordering tests or patient demographics.
Education
Diploma -
East Hartford High School
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Manchester Community College
09.2011
Skills
Quality Assurance
Brand Representaion
Active Listening
Quality Control
Critical Thinking
Customer Service Excellence
Community Networking
Industry Trends
Prospecting skills
Closing Techniques
References
Juan Rivera, Sales Supervisor, Hartford Distriubotors, 8602682445
Jon Stack, General Sales Manager, Hartford Distributors, 8609664231
Ron Dasilva, General Sales Manager, Acura of Avon, 8606936981
Sales Manager/Retention Service to Sales at Open Road Acura Richmond/Acura RicmondSales Manager/Retention Service to Sales at Open Road Acura Richmond/Acura Ricmond