Kristi Patterson
Maricopa,AZ
Summary
Performance-driven associate with a solid record in customer engagement and sales growth. Consistently exceeded sales targets while enhancing customer satisfaction and training new staff in effective sales techniques.
Overview
18
18
years of professional experience
Work History
Sales Consultant
Best Buy
10.2017 - Current
- Resolved customer inquiries and issues promptly, enhancing overall satisfaction.
- Provided training to new staff on effective sales techniques and product knowledge.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
Production Supervisor
UPS
04.2015 - 11.2016
- Supervised daily production phases, ensuring timely achievement of objectives.
- Trained and mentored team members on operational procedures and safety protocols.
- Coordinated resource allocation to meet production schedules and targets.
Hotel Manager
Rawlins Rentals
03.2014 - 10.2014
- Managed daily hotel operations ensuring service excellence and guest satisfaction.
- Ensured compliance with health and safety regulations throughout the property.
Project Manager
Affordable Action
07.2008 - 01.2011
- Facilitated project planning sessions to define scope and objectives clearly.
- Managed multiple projects with competing deadlines efficiently.
- Coordinated cross-functional teams to ensure project alignment and communication.
Education
Associate of Science - Criminal Justice
Everest College - Chino, Ca
Ontario, Ca.04-2013
Skills
- Customer management
- Quality assurance
- Sales forecasting
- Microsoft Office proficiency
- Problem-solving
- Verbal and written communication
Timeline
Sales Consultant
Best Buy
10.2017 - Current
Production Supervisor
UPS
04.2015 - 11.2016
Hotel Manager
Rawlins Rentals
03.2014 - 10.2014
Project Manager
Affordable Action
07.2008 - 01.2011
Associate of Science - Criminal Justice
Everest College - Chino, Ca