Christian Cole
Abingdon,MD
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Take Out Specialist
Bertucci's Italian Restaurant
11.2022 - Current
Server/Waiter
T.G.I Fridays
11.2023 - 10.2024
- Provided exceptional customer service by promptly greeting and seating guests, ensuring a positive dining experience
- Effectively communicated daily specials, menu items, and beverage options to customers, resulting in increased sales
- Accurately took food and drink orders from patrons and entered them into the POS system with minimal errors
- Collaborated with kitchen staff to ensure timely delivery of meals while maintaining high quality standards
- Managed multiple tables simultaneously during busy shifts, demonstrating strong multitasking abilities
- Responded promptly to guest inquiries and concerns, resolving issues in a professional and satisfactory manner
- Handled cash transactions accurately using cash registers or handheld devices while adhering to company policies
- Upsold additional menu items such as appetizers or desserts to increase overall check averages per table
Fire Sprinkler Fitter
Economy Fire Protection
04.2022 - 10.2022
Delivery Driver
Outback Steakhouse
06.2020 - 06.2021
F&B Cashier/Server
AMC Theatres
03.2019 - 05.2019
- To provide sufficient customer service to any customers to attend to watch a movie through selling tickets, preparing and serving any food or beverages purchased to the customer
Crew Leader/Cashier
Autobell Carwash
06.2017 - 01.2018
- At Auto bell Carwash as a Crew Leader and Cashier I was in charge of all washers out in the lot washing cars at the time making sure everything was going smoothly
- As well, I was the cashier which I had to try and sell people the upgraded car washes and other services to customers that would come in
Education
Associate's degree - Nursing
Harford Community College
Bel Air, MD11.2024
Skills
- Pet Care
- Animal handling
- Restaurant experience
- Dog training
- Food service
- Guest Service
- Excellent customer service
- Cleanliness standards
- Complaint resolution
- Menu assistance
- Multitasking
- Communication skills
- Cash register
- Cash handling
- Upselling
Certification
Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Server/Waiter
T.G.I Fridays
11.2023 - 10.2024
Take Out Specialist
Bertucci's Italian Restaurant
11.2022 - Current
Fire Sprinkler Fitter
Economy Fire Protection
04.2022 - 10.2022
Delivery Driver
Outback Steakhouse
06.2020 - 06.2021
F&B Cashier/Server
AMC Theatres
03.2019 - 05.2019
Crew Leader/Cashier
Autobell Carwash
06.2017 - 01.2018
Driver's License
Associate's degree - Nursing
Harford Community College
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