Christian Contreras
Phoenix,US
Summary
Motivated administrative assistant with experience managing large-scale projects, including budgeting and administration. Commended for cultivating a positive work culture by interacting with employees and customers cheerfully. Specialize in providing office and administrative support using strong organizational, technical, communication, and customer service skills. Through my education I have received at ASU I have been able to improve my skills alongside with the experience I have had.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Rafael Tirado & Associates
2020.06 - Current
- Created and updated physical records and digital files to keep current, accurate, and compliant documentation
- Escorted visitors to specific offices or meeting rooms
- Used MyCase and Microsoft Excel to enter information from customer calls and onsite service visits into the company's system
- Double-checked the data's accuracy and integrity
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Handled company bank deposits
- Typed and compiled documents, answered phones, and completed paperwork for the entire office staff
- Scheduled office meetings and client appointments for a team of 15
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy
Education
Bachelor of Arts - Financial Planning
W. P. Carey School of Business - Arizona State University
Tempe, Arizona05.2026
High School Diploma -
Notre Dame Preparatory High School
Scottsdale, AZ05.2022
Skills
- Bilingual (Fluent in Spanish and English)
- Computer proficiency
- Managing office supplies stock
- Data entry
- Employee training and development
- Billing processing
- Client Scheduling on Outlook calendar
- Fast Learner
- Office Administration
- Customer Service
Volunteer Experience
- St. Vincent de Paul
- St. Mary's Food Bank
- Habitat for Humanity
- 1 Mission Mexico
Timeline
Administrative Assistant
Rafael Tirado & Associates
2020.06 - Current
Bachelor of Arts - Financial Planning
W. P. Carey School of Business - Arizona State University
High School Diploma -
Notre Dame Preparatory High School
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