Christian DeJesus
New York
Summary
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
9
9
years of professional experience
Work History
Supervisor/Security Guard
Silverseal Security
New York, NY
05.2024 - 02.2026
- Led and mentored new staff, training them on procedures for safety, communication, and emergency protocols.
- Managed daily operations and addressed concerns to create a secure, welcoming environment for all.
- Responded effectively to incidents, displaying empathy, discretion, and decision-making under pressure.
- Maintained logs and reports with high attention to detail, ensuring consistent and clear communication.
Facilities Office Intern
CUNY Advanced Science Research Center
New York, NY
03.2022 - 04.2025
- Provided administrative support to the facilities management team, including scheduling maintenance requests and tracking work orders.
- Responded to internal staff inquiries regarding facility-related issues and resolved problems promptly.
- Ensured all safety protocols and building regulations were followed and communicated updates to staff.
Front Desk Associate
The City College of New York
New York, NY
08.2019 - 02.2020
- Served as the first point of contact for students and guests, helping direct them with patience and clarity.
- Supported office functions by handling administrative duties such as filing and call management.
- Fostered a calm and efficient front-office environment, ideal for an academic setting.
Front Desk Associate
Blink Fitness
New York, NY
02.2018 - 02.2019
- Promoted a friendly, respectful environment for members while managing facility access.
- Maintained open communication with team members to ensure smooth daily operations.
- Demonstrated reliability and initiative during opening/closing responsibilities and service recovery.
Habilitation Assistant Specialist
ADAPT Community Network
New York, NY
02.2017 - 02.2018
- Supported individuals with disabilities in daily living and therapeutic activities.
- Facilitated recreational programs to promote social, emotional, and cognitive well-being.
- Provided mobility assistance, including transferring clients from wheelchairs to beds.
- Maintained clear and compassionate communication with families regarding client progress and concerns.
- Promoted a safe, inclusive, and engaging environment for elderly and disabled individuals.
Education
B.A. - Sociology
The City College of New York
New York, NYA.A. - Liberal Arts
Borough of Manhattan Community College
New York, NYSkills
- Skilled in culturally aware communication
- Conflict resolution strategies
- Team leadership
- Office management and scheduling
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
Timeline
Supervisor/Security Guard
Silverseal Security
05.2024 - 02.2026
Facilities Office Intern
CUNY Advanced Science Research Center
03.2022 - 04.2025
Front Desk Associate
The City College of New York
08.2019 - 02.2020
Front Desk Associate
Blink Fitness
02.2018 - 02.2019
Habilitation Assistant Specialist
ADAPT Community Network
02.2017 - 02.2018
A.A. - Liberal Arts
Borough of Manhattan Community College
B.A. - Sociology
The City College of New York