Christian Demastus
Chattanooga,TN
Summary
Dedicated Pharmacy Technician with experience at CHI Memorial Hospital, skilled in medication accuracy and patient education. Proven ability to optimize workflows and enhance customer satisfaction through attentive service. Strong problem-solving skills and a commitment to confidentiality ensure high-quality pharmaceutical care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CHI Memorial Hospital
08.2021 - Current
- Dispensed medications accurately according to prescriptions and hospital protocols.
- Assisted in inventory management, ensuring optimal stock levels of pharmaceuticals.
- Collaborated with pharmacists to verify prescription accuracy and patient information.
- Educated patients on medication usage, side effects, and storage requirements.
- Trained new pharmacy staff on operational procedures and safety protocols.
Certified Pharmacy Technician
Walgreens
05.2020 - 07.2021
- Processed and dispensed medications accurately in accordance with prescriptions.
- Assisted pharmacists in medication therapy management and patient consultations.
- Maintained inventory levels, ensuring timely restocking of pharmaceutical supplies.
- Educated patients on proper medication usage and potential side effects.
- Streamlined workflow processes, improving overall efficiency within pharmacy operations.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
Education
Master of Science - Biomedical Sciences
Lincoln Memorial University
Harrogate, Tennessee, TN05-2020
Bachelor of Science - Exercise Science
University of Tennessee At Chattanooga
Chattanooga, TN05-2018
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Attention to detail
- Customer service
Accomplishments
- Increased customer retention 40% by delivering top-notch customer service from prescription drop-off to pick-up.
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
CHI Memorial Hospital
08.2021 - Current
Certified Pharmacy Technician
Walgreens
05.2020 - 07.2021
Master of Science - Biomedical Sciences
Lincoln Memorial University
Bachelor of Science - Exercise Science
University of Tennessee At Chattanooga