Christian Discenza
Spokane
Summary
Experienced with providing comprehensive care and support to diverse client populations. Utilizes effective communication and interpersonal skills to foster positive relationships. Track record of maintaining safe and supportive environment tailored to individual needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Arc Of Spokane
10.2025 - 05.2026
- Aided clients in their every day tasks (Laundry, dishes, cleaning, peri care, ect…)
- Tracked important records and documentation of and about clients (using therap)
- Monitored client progress and adjusted strategies to promote skill development and well-being.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Delivery Driver
Elevated Deliveries
10.2024 - 05.2025
- Delivered packages efficiently, ensuring on-time arrival and customer satisfaction.
- Conducted vehicle inspections to maintain safety standards and operational readiness.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
Delivery Driver
FedEx Ground
07.2023 - 05.2024
- Mentored new drivers on best practices for safe driving, package handling, and customer service excellence.
- Picked up and delivered packages to and from customer locations according to schedule, maintaining accurate inventory of packages and delivery records.
- Enhanced safety standards by conducting regular vehicle inspections to ensure proper maintenance and compliance with regulations.
- Elevated customer experience by going above and beyond in accommodating special requests or addressing concerns related to package delivery.
- Consistently met or exceeded performance metrics related to on-time deliveries, accuracy, and customer satisfaction ratings.
- Provided excellent customer service while resolving any issues encountered during the delivery process quickly and efficiently.
Back of House Team Member
Chick Fil A
12.2022 - 07.2023
- Collaborated with front-of-house staff to ensure seamless service during peak hours.
- Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
- Removed garbage, compost, and recycling, and placed in designated container areas.
- Prepared food and drinks while following safe food handling procedures.
- Maintained and sanitized service stations, prep areas, and countertops.
Excavation Laborer
Maranatha Excavation
05.2022 - 12.2023
- Operated heavy machinery to complete tasks efficiently and safely.
- Assisted in loading and unloading materials to ensure timely project completion.
- Maintained clean and organized work areas, adhering to safety protocols.
- Collaborated with team members to optimize workflow and productivity.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Improved worksite efficiency by maintaining clean and organized work areas.
CTR of Spokane
05.2021 - 05.2022
- Learned different trades regarding carpentry
- Learned the ability to paint, remove concrete, hang siting, etc.…
Servpro of Northeast
06.2020 - 03.2021
- The ability to sign on and off jobs and run them with temporary workers and co-workers
- Created a report with customer about the job and what will happen next through the job cycle
Round Table Pizza
01.2020 - 06.2020
- Learned a variety of different jobs such as, dough boy, driver, and server
- The ability to deal with high pressure situations during rushes
Cougar Rooter
08.2019 - 01.2020
- Hands on experience with pipe repairs and diagnosing
- Learned how to operate Rooter machines
Pauldavis Restoration
08.2018 - 08.2019
- Had hands on experience with mitigation work
- Provided the customers the proper terms and held their hand throughout the process
Education
School Diploma -
Mead High School
Mead, WA06-2018
Skills
- Communication Skills
- Customer Service Skills
- Ability to Organize & Prioritize Tasks
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Compassionate caregiving
- Client documentation
- Direct patient care
- Safety monitoring
- Multitasking and organization
Certification
- CPR Certified
- 70 Hours of DSHS client training
- BBP Training completion
Timeline
Direct Support Professional
Arc Of Spokane
10.2025 - 05.2026
Delivery Driver
Elevated Deliveries
10.2024 - 05.2025
Delivery Driver
FedEx Ground
07.2023 - 05.2024
Back of House Team Member
Chick Fil A
12.2022 - 07.2023
Excavation Laborer
Maranatha Excavation
05.2022 - 12.2023
CTR of Spokane
05.2021 - 05.2022
Servpro of Northeast
06.2020 - 03.2021
Round Table Pizza
01.2020 - 06.2020
Cougar Rooter
08.2019 - 01.2020
Pauldavis Restoration
08.2018 - 08.2019
School Diploma -
Mead High School