Agnes Ellis
Hephzibah,GA
Summary
Organized professional with extensive hospitality experience and proven history of cultivating top-level service. Empowering leader brings excellent communication skills and commitment to employee wellness. Manages high-performing teams with collaborative support and emotional intelligence.
Overview
5
5
years of professional experience
Work History
Server Manager
Armando’s grill & pizzeria
Waynesboro, Georgia
12.2025 - Current
- Managed daily operations ensuring smooth restaurant service flow.
- Trained and supervised staff on customer service best practices.
- Developed staff schedules to optimize coverage during peak hours.
- Oversaw inventory management and ordered supplies as needed.
- Handled customer complaints and resolved issues promptly.
- Collected cash sales from employees to properly tip each server after shift.
House Keeper
Two Maids
01.2024 - 09.2025
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Cashier
Sprint
03.2024 - 05.2024
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Balanced daily transactions on a computerized point-of-sale system.
- Stocked shelves with merchandise when needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Issued receipts, refunds, credits or change due to customers.
Server
Browns seafood
12.2021 - 07.2023
- Ensured that each guest was served courteously, quickly, and efficiently.
- Checked food before serving it to customers.
- Inspected food for quality and presentation prior to serving customers.
- Delivered courteous, prompt, and efficient service to enhance guest satisfaction.
- Assisted in training new servers.
- Coordinated with restaurant staff to streamline operations and enhance overall service quality.
- Accurately recorded orders on cash register and point-of-sale system.
Education
Graduate Certificate - Medical Assistant
Costal Medical Institutions
Gulfport, MS 02.2026 - 06.2026
High School Diploma -
Hephzibah High School
Hephzibah, GASkills
- Food safety standards
- Menu management
- POS Systems
- Cash Handling
- Inventory control
- Shift scheduling
- Verbal communication
- Customer Assistance
- Organizational skills
- Team collaboration
- Team coordination
- Conflict resolution
- Verbal communication
- Customer Assistance
- Shift scheduling
- Inventory control
- Team coordination
Timeline
Graduate Certificate - Medical Assistant
Costal Medical Institutions
02.2026 - 06.2026
Server Manager
Armando’s grill & pizzeria
12.2025 - Current
Cashier
Sprint
03.2024 - 05.2024
House Keeper
Two Maids
01.2024 - 09.2025
Server
Browns seafood
12.2021 - 07.2023
High School Diploma -
Hephzibah High School