Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Jose Augusto Carrillo

The Bronx

Summary

Talented floor manager driven to optimize procedures and maximize team performance with exceptional leadership and problem-solving abilities. Excellent communicator and strategic planner with adaptable approach. Bringing expertise and several years' of experience. Good attitude and always ready for any restaurant challenge.

Overview

8
8
years of professional experience
2004
2004
years of post-secondary education

Work History

Floor Manager/ restaurant server

Fonda authentic Mexican food
New York
06.2023 - Current
  • Supervised daily restaurant operations to ensure smooth service flow.
  • Trained and mentored staff on customer service and food safety standards.
  • Coordinated staff schedules to optimize coverage during peak hours.
  • Maintained working are neat and organized during and after end of shifts.
  • Collaborated with kitchen staff to improve menu item presentation and quality.
  • Conducted regular team meetings to address challenges and share feedback.

Server/Bartender

Buena vista restaurant
New York
05.2021 - 05.2022
  • Provided exceptional customer service to enhance dining experience.
  • Managed tables efficiently to ensure timely order delivery.
  • Collaborated with kitchen staff to communicate special requests promptly.

Server/Floor Manager

Pappardella Italian restaurant
New York
03.2017 - 09.2021
  • Provided exceptional customer service in a fast-paced Italian dining environment.
  • Managed food and drink orders efficiently for a diverse clientele.
  • Collaborated with kitchen staff to ensure timely meal preparation and delivery/ put together the daily special with chef on duty.
  • Handled cash transactions accurately at the end of each shift.
  • Recommended menu items to enhance guest dining experiences effectively.
  • Provided excellent customer service to ensure satisfaction.
  • Restock wines and floor inventory.

Education

Morris High School
New York, Ny

Skills

  • Customer service
  • Food safety standards
  • Staff training
  • Bilingual English and Spanish fluent
  • Problem solver
  • Good work in teamwork and single task
  • Energetic and efficient
  • Work ethic and maintenance

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Affiliations

  • On time off I walk dogs for clients I have built from knowing in restaurants

References

References available upon request.

Timeline

Floor Manager/ restaurant server

Fonda authentic Mexican food
06.2023 - Current

Server/Bartender

Buena vista restaurant
05.2021 - 05.2022

Server/Floor Manager

Pappardella Italian restaurant
03.2017 - 09.2021

Morris High School

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