Christian Gonzalez
Clarksville,TN
Summary
A first generation agriculture graduate at Austin Peay State University, with a concentration in Pre-Veterinary Medicine pursuing a career in Environmental Conservation. Seeking to make an impact on touring guest to educate and encourage them to take interest in conservation through connecting them to the history of their environment and community. Prepared with 5+ years of experience in customer service in high tourist destinations with historical relevance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant Server
Blackhorse Pub and Brewery
Clarksville, TN
03.2022 - Current
- Provided exceptional customer service to enhance tourist experiences at a historic downtown location.
- Conversed with thousands of new and returning guests daily to teach them of the historic significance of the company/location to provide a cultural resource-based educational visit.
- Maintained leadership position to ensure efficiency between team members as well as training new hires on company policies, procedures, and exceptional customer service standards.
- Educated in how to respond and act when signs of either physical or domestic distress are presented.
- Ensured sanitary conditions and managed sterilizing procedures to regulate health and safety standards.
Restaurant Server
Paula Deen's Family Kitchen
Nashville, TN
08.2021 - 03.2022
- Catered customer experiences at a high-traffic tourist destination to elevate and maintain the public reputation of a historically prominent southern icon.
- Answered customers' questions with excess knowledge to connect them to Tennessee's deep southern culture.
- Accommodated for guests who may be differently-abled to ensure that every guest can have a inviting and inclusive memory.
Floor Supervisor
Kroger
Clarksville, TN
04.2020 - 08.2021
- Supervised front-end associates and financial services to maintain fluidity of operations in the facility.
- Coordinated staff break times and reoccurring sanitation sweeps.
- Trained in multiple departments to allow for flexibility of assistance in areas which may be lacking in manpower. Sometimes involving travel of up to 50 miles to other company locations.
Education
Bachelor of Science - Agriculture
Austin Peay State University
Clarksville, TN05-2025
Skills
- Leadership and Communication
- Hospitality and Accommodation
- Problem-Solving Skills and Flexibility
- Agricultural Knowledge
- Animal Husbandry
- Public Safety and Security Knowledge
- Scientific Research Methods and Laboratory Knowledge
- Heavy-Lifting
Certification
Adult and Pediatric First Aid/CPR/AED Certified - 06/05/2026-06/05/2028
Timeline
Restaurant Server
Blackhorse Pub and Brewery
03.2022 - Current
Restaurant Server
Paula Deen's Family Kitchen
08.2021 - 03.2022
Floor Supervisor
Kroger
04.2020 - 08.2021
Bachelor of Science - Agriculture
Austin Peay State University