Taylor Bate
Maryville,TN
Summary
Results-driven Shift Manager with extensive experience in team management and employee motivation. Demonstrates expertise in cash handling and store maintenance while enhancing productivity through strategic task delegation. Committed to operational efficiency and customer satisfaction, with a focus on inventory management. Proven ability to lead teams in high-paced environments while maintaining service excellence.
Overview
4
4
years of professional experience
Work History
Restaurant Server
Blackberry Mountain
Walland, Tennessee
07.2025 - Current
- Delivered exceptional customer service, enhancing guest satisfaction in fine dining environment.
- Established one-on-one connections with guests, personalizing service and strengthening customer relationships.
- Engaged with guests to create a welcoming atmosphere. in a professional setting
- Managed multiple tables efficiently during busy service hours.
- Collaborated with kitchen staff to ensure timely food delivery.
Shift Leader/ Key Holder
Mr. Gatti's Pizza
Maryville, USA
02.2023 - 07.2025
- Trained new employees on company policies, procedures, and job-specific tasks, ensuring successful onboarding and effective team performance. Managed up to 10 team members per shift.
- Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role. Managed up to 10 people on a shift.
- Highlights the ability to manage team members, lead operations during specific shifts, and ensure smooth and efficient workflow, while also maintaining customer satisfaction and adhering to company policies.
- Experience with managing the cash process to include: managing accurate cash handling procedures, safe locking, protection of the safe, deposits, balancing drawers, and maintaining an accurate record of transactions.
- Dynamic Shift Manager at Mr. Gatti's Pizza with a proven track record in effective team management and employee motivation. Skilled in cash handling and store maintenance, I successfully enhanced productivity by delegating tasks based on team strengths, ensuring operational efficiency and high customer satisfaction. Offering strong work ethic and commitment to learning and growing in a team-oriented setting. Brings focus on customer service and inventory management, ensuring smooth daily operations. Ready to use and develop problem-solving and leadership skills in other jobs. Experienced with shift management and key holding in high-paced environment. Utilizes leadership skills to maintain operational efficiency and staff productivity. Track record of effective problem-solving and maintaining high standards of service.
Education
Business Management -
Pellissippi State Community College
Maryville, TNHigh School Diploma -
Maryville High School
Maryville, TNSkills
- Point of sale management
- Order management
- Guest hospitality
- Guest relationship building
- Rapid decision-making
- Team leadership
- Staff motivation
- Team planning
- Workplace communication
- Attention to detail
- Leadership
Timeline
Restaurant Server
Blackberry Mountain
07.2025 - Current
Shift Leader/ Key Holder
Mr. Gatti's Pizza
02.2023 - 07.2025
Business Management -
Pellissippi State Community College
High School Diploma -
Maryville High School