Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Certification
Languages
Timeline
Generic

CHRISTIAN GUILLEN

BRONX,NEW YORK

Overview

16
16
years of professional experience
1
1
Certification

Work History

Residential Aide Supervisor

Urban Rebound Inc
09.2024 - Current
  • Facilitated smooth transitions for new residents with thoughtful orientation programs that eased acclimation into the community.
  • Reduced staff turnover rates through effective recruitment, onboarding, and retention strategies.
  • Contributed to a welcoming atmosphere in the residential community through hosting events, fostering camaraderie among residents, and being responsive to feedback from all parties involved in the caregiving process.
  • Maintained regulatory compliance by staying current with industry standards and ensuring adherence to established policies and procedures.
  • Increased overall safety by conducting thorough facility inspections and promptly addressing any issues identified.
  • Addressed any incidents of resident dissatisfaction in a timely manner, demonstrating empathy and dedication to problem-solving in the pursuit of optimal care provision.

Residential Aide

NAICA SHELTER
01.2024 - 12.2025
  • Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
  • Assisted with the coordination of transportation services for residents attending off-site appointments or activities, ensuring timely pickup and drop-off arrangements.
  • Assisted with medication administration under the supervision of a licensed professional, ensuring proper dosage and adherence to schedules.
  • Improved residents'' quality of life by providing compassionate care and assistance with daily activities.

Cashier Team Lead

Family Dollar
01.2022 - 12.2024
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.

Exquisite Staffing

Server
04.2022 - 04.2023
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Chief Assistant

Tino’s Catessen
06.2011 - 12.2011
  • Prepared a variety of Italian meal for events
  • Prepared meals on the menu
  • Maintained cleanliness of kitchen and prep areas

Sports Instructor

John E Reeves Cub World Camp
06.2010 - 08.2010
  • Planned, organized, and implemented programs for youth ages 5-11
  • Maintained youths safety on tours
  • Built campfires with youth
  • Built tents with youth

Education

High School -

Bronx Arena High School
Bronx, NY
01.2013

No Degree - Pyschology

Onondaga Community College
06-2030

Skills

  • Client advocacy
  • Scheduling coordination
  • Delegation
  • Individualized care planning
  • Teamwork
  • Problem-solving
  • Patient safety
  • Certified in CPR/AED
  • Professionalism
  • Patient care assessment
  • Customer service
  • Teamwork and collaboration

Accomplishments

  • Achieved President of my High school by completing [Task] with accuracy and efficiency.
  • Supervised team of 100 staff members.


  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Hobbies and Interests

  • 2011 youth of the year, Madison Square Boys & Girls Club
  • News 12 guest speaker at college fair
  • 3 yr member Madison Square Boys & Girls Club Columbus Clubhouse
  • Basketball
  • Poetry
  • Baseball

Certification

  • First Aid Certification
  • [State] Driver's License
  • CPR/AED Certification
  • Child Development Associate (CDA) Certificate
  • Advanced Cardiac Life Support Certification (ACLS)
  • Knowledge in Cares in DHS>

Languages

Spanish
Native or Bilingual

Timeline

Residential Aide Supervisor

Urban Rebound Inc
09.2024 - Current

Residential Aide

NAICA SHELTER
01.2024 - 12.2025

Exquisite Staffing

Server
04.2022 - 04.2023

Cashier Team Lead

Family Dollar
01.2022 - 12.2024

Chief Assistant

Tino’s Catessen
06.2011 - 12.2011

Sports Instructor

John E Reeves Cub World Camp
06.2010 - 08.2010
  • First Aid Certification
  • [State] Driver's License
  • CPR/AED Certification
  • Child Development Associate (CDA) Certificate
  • Advanced Cardiac Life Support Certification (ACLS)
  • Knowledge in Cares in DHS>

High School -

Bronx Arena High School

No Degree - Pyschology

Onondaga Community College

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CHRISTIAN GUILLEN