Christian Guzman
Long Beach,CA
Summary
Investigator focused on risk assessment, incident analysis, and case documentation across digital safety and law enforcement environments. Conducts OSINT research, interviews, and evidence review to identify threats, trends, and actionable findings. Applies public safety standards and supports confidential case handling with bilingual Spanish communication.
Overview
1
1
Language
1
1
Certification
21
21
years of professional experience
Work History
Trust & Safety Investigator II
Care.com
Remote, CA
2021.01 - Current
- Investigate escalated safety and security concerns involving users, service providers, and other stakeholders in a high-volume digital environment
- Conduct complex investigations involving safety incidents, misconduct, fraud, abuse, and potential criminal activity using internal investigative platforms and open-source intelligence
- Analyzed case information, behavioral patterns, and available evidence to assess risks and inform decision-making.
- Prepared detailed investigative reports documenting findings, supporting evidence, risk factors, and actionable recommendations for stakeholders and legal teams.
- Identified patterns and emerging trends through case reviews and data analysis to enhance risk mitigation and support proactive safety initiatives.
- Handle sensitive and confidential information while maintaining investigative standards
Off-Duty Officer
Security Industry Specialists
San Francisco, CA
2020.01 - 2021.01
- Delivered security services to corporate clients and executive personnel in high-profile, high-risk environments, ensuring safety and risk mitigation.
- Conducted threat assessments and implemented strategies to address identified risks, enhancing overall security posture.
- Supported Retail, Special Operations, and Operations divisions by maintaining secure environments, facilitating operational continuity.
Police Officer
San Francisco Bay Area Rapid Transit Police Department
San Francisco, CA
2014.01 - 2019.01
- Responded to emergency and high-risk incidents while maintaining public safety and coordinating with partner agencies and crisis intervention specialists.
- Executed specialized tactical and crisis response operations.
- Conducted investigations into assaults, harassment, theft, and suspicious activity within major public transportation systems, enhancing safety and security.
- Secured crime scenes, collected and preserved evidence, and interviewed witnesses to prepare comprehensive reports that supported successful prosecutions.
- Analyzed incident information and investigative findings to identify potential suspects, patterns, and contributing factors.
- Prepared cases for prosecution and provided courtroom testimony that effectively communicated investigative findings and evidence.
Deputy Sheriff
Contra Costa County Office of the Sheriff
Martinez, CA
2006.01 - 2014.01
- Interviewed criminal targets and witnesses to uncover facts for verification. Participated in crime suppression, gang interdiction, and undercover surveillance operations.
- Led and motivated team of deputies in various operational functions.: Led deputies in detention, transportation, patrol and legal functions; coordinated with attorneys, law enforcement, and Coroners Bureau.
- Directed serving of subpoenas, summons, and warrants, ensuring compliance with court mandates.
- Patrolled designated areas and organized criminal documents, enhancing processing efficiency.
- Supported Custody Alternative Unit, facilitating alternatives to traditional incarceration for eligible offenders.
Education
Bachelor of Science - Criminal Justice
California Coast University
Santa Ana, CAAssociate of Arts - Administration of Justice
Long Beach City College
Long Beach, CABasic Police Academy Certification (POST) -
Rio Hondo College Police Academy
Whittier, CASkills
- Risk assessment and incident analysis
- OSINT investigations
- Digital safety measures
- Law enforcement expertise
- Microsoft Office Suite
- Bilingual Spanish (fluent)
- Effective communication
- Interview techniques
- Crime scene analysis
- Evidence collection and preservation
- Crime scene analysis
- Evidence collection and preservation
Certification
Concealed weapon permit and HR218, Security Guard Card and exposed firearm permit, Interview & Interrogation, Adult and Pediatric First Aid/CPR/AED, Crisis Intervention Team First Responder, Advanced Police Officer Training, ICS-100: Introduction to the Incident Command System, ICS-200: Basic Incident Command System for Initial Response, IS-700 (ICS): Introduction to the National Incident Management System (NIMS), OSHA 10-Hour & 30-Hour Construction Safety, OSHA Hazard Communication, TWIC Card
Languages
Spanish
Native/ Bilingual
Timeline
Trust & Safety Investigator II
Care.com
2021.01 - Current
Off-Duty Officer
Security Industry Specialists
2020.01 - 2021.01
Police Officer
San Francisco Bay Area Rapid Transit Police Department
2014.01 - 2019.01
Deputy Sheriff
Contra Costa County Office of the Sheriff
2006.01 - 2014.01
Bachelor of Science - Criminal Justice
California Coast University
Associate of Arts - Administration of Justice
Long Beach City College
Basic Police Academy Certification (POST) -
Rio Hondo College Police Academy