Christian Hovermale
Cross Junction,VA
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of an organization and public.
Overview
3
3
years of professional experience
Work History
Sales Consultant
Kern Motor Company
11.2022 - 08.2023
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Stayed knowledgeable on latest GM product innovations and technological advancements through continuous training.
- Assisted customers in completing credit applications
Floating Associate
HM FunkHouser
12.2021 - 06.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
Landscape Technician
Fairview Lawn Care
03.2020 - 07.2020
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Cut trees and shrubs to shape and maintain landscape.
- Removed debris and waste from outdoor areas.
Education
Associate of Applied Science - Business Management
Laurel Ridge Community College
Middletown, Va05.2024
High School Diploma -
James Wood High School
Winchester, VA06.2022
Skills
- Cash Register Operation
- Upselling Strategies
- Financial Transactions
- Customer Service
- Customer Relations Management
- Negotiation Strengths
- Engaging with Diverse Customers
- Financing Coordination
- Telephone Etiquette
- Professional Relationships
- Team Collaboration
- Customer Service and Assistance
Timeline
Sales Consultant
Kern Motor Company
11.2022 - 08.2023
Floating Associate
HM FunkHouser
12.2021 - 06.2022
Landscape Technician
Fairview Lawn Care
03.2020 - 07.2020
Associate of Applied Science - Business Management
Laurel Ridge Community College
High School Diploma -
James Wood High School
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