Christian Irigoyen
Kansas City,MO
Summary
Proven team leader with a track record of enhancing customer satisfaction at Hardees through exceptional service and meticulous attention to detail. Skilled in food preparation and cash handling, adept at fostering teamwork and collaboration. Demonstrated ability to improve service speed and efficiency, ensuring compliance with health and safety guidelines. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
years of professional experience
Work History
Sandwich Artist
Subway
02.2024 - 05.2024
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Restocked and rotated stock in display case to mitigate stock loss.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Prepared and presented food in compliance with health and safety guidelines.
Cashier Team Lead
Hardees
07.2022 - 01.2024
- Assisted customers by answering questions and fulfilling requests.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Developed strong relationships with repeat customers through friendly service interactions.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Education
High School Diploma -
Frontier Stem High School
Kansas City05.2025
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Cleaning and organization
- Reliability and punctuality
- Food Preparation
- Cash handling proficiency
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sandwich Artist
Subway
02.2024 - 05.2024
Cashier Team Lead
Hardees
07.2022 - 01.2024
High School Diploma -
Frontier Stem High School
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