Summary
Overview
Work History
Education
Skills
Community Service
Timeline
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Christian Johnson

Durham,NC

Summary

Proven track record of enhancing operational efficiency and customer satisfaction at High Point University, showcasing exceptional organization and problem-solving abilities. Hardworking and persevering in fast-paced environments, evidenced by precise mail sorting that reduced delivery errors. Demonstrated creativity and innovation during internships with Dallas Mavericks and The St. James, contributing valuable insights to improve consumer experiences.

Overview

1
1
year of professional experience

Work History

Mail Clerk

High Point University
05.2024 - 06.2024
  • Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
  • Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.
  • Enhanced customer satisfaction through timely and accurate mail distribution within the organization.
  • Maintained a well-organized mailroom, ensuring easy access to materials and efficient workflow for staff members.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Provided exceptional customer service by courteously and professionally addressing questions or concerns from staff members regarding mail services.
  • Maintained accurate records of incoming and outgoing mail for reliable reference.
  • Distributed mail to approximately 25 or more customers per shift.

Internship Student

Dallas Mavericks
02.2024 - 02.2024
  • Met and learned from CEO Cynt Marshall
  • Had meetings with different staff members from different departments.
  • Asked high-level questions and took in-depth notes
  • Gained exposure to various facets of the industry through different staff that provided well-rounded experience within the internship program.
  • Provided valuable insight when asked how they could improve game nights, consumer experience, business efficiency, etc.

Internship Student

The St. James
05.2023 - 05.2023
  • Developed professional skills through hands-on experiences, including time management and effective communication.
  • Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
  • Sorted, organized, and maintained files.
  • Received positive feedback from supervisors, reflecting strong commitment to personal growth and development throughout the internship program.
  • Took part in high-level meetings while providing input.
  • Gained exposure to various facets of the industry through job rotation opportunities that provided well-rounded experience within the internship program.
  • Demonstrated adaptability by quickly learning new concepts and techniques as required for different assignments within the program.
  • Managed 5 spreadsheets while sourcing the information needed to complete them.

Education

No Degree - Sports Management

High Point University
High Point, NC
05.2027

Skills

  • Problem-solving skills
  • Customer Service
  • Team Collaboration
  • Fast Learner
  • Organization
  • Creativity and Innovation
  • Spreadsheets
  • Time Management
  • Data Analysis
  • Digital Marketing

Community Service

  • Participated in 2021 StepAlive! 5K Walkathon/Run to fight poverty and hunger in Alexandria, VA
  • Participated in a school-wide (Episcopal High School) initiative to assemble care packages for unhoused local citizens of Alexandria, VA in observance of MLK Day 2022
  • Participated in school-wide (Episcopal High School) initiative Pantry Box Packing for Islamic Relief U.S.A. & ALIVE Alexandria in observance of MLK Day 2023

Timeline

Mail Clerk

High Point University
05.2024 - 06.2024

Internship Student

Dallas Mavericks
02.2024 - 02.2024

Internship Student

The St. James
05.2023 - 05.2023

No Degree - Sports Management

High Point University

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