Summary
Overview
Work History
Education
Skills
Timeline
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Christian Kukus

Loveland,CO

Summary

Versatile and dynamic, with a proven track record of enhancing customer satisfaction through expert beverage preparation and efficient service at Dutch Bros. Excelled in team collaboration and POS system operation, significantly improving transaction accuracy. Skilled in both coffee expertise and fostering positive customer interactions, consistently driving sales and positive experiences.

Overview

7
7
years of professional experience

Work History

Barista

Dutch Bros
09.2020 - 09.2024
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Controlled line and crowd with quick, efficient service.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Cashier

Bath & Body Works
04.2022 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Pizza Maker

Papa Murphy's
05.2018 - 09.2020
  • Monitored and maintained clean working areas and cooking surfaces.
  • Coached new workers on store policies, pizza making, and dough preparation.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.

Grocery Stocker

Walmart
01.2018 - 04.2020
  • Greeted customers and directed to requested products.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.

Cashier

Panera Bread
02.2018 - 10.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Windsor Charter Academy
Windsor, CO

Skills

  • Coffee expertise
  • Opening and closing duties
  • Display case merchandising
  • Latte art
  • Dining room maintenance
  • Beverage preparation
  • Table bussing
  • Attention to detail
  • Team collaboration
  • POS system operation
  • Inventory management
  • Food running
  • Ingredient restocking
  • Friendly and outgoing
  • Cash handling
  • Time management
  • Food preparation
  • Menu memorization

Timeline

Cashier

Bath & Body Works
04.2022 - 09.2023

Barista

Dutch Bros
09.2020 - 09.2024

Pizza Maker

Papa Murphy's
05.2018 - 09.2020

Cashier

Panera Bread
02.2018 - 10.2019

Grocery Stocker

Walmart
01.2018 - 04.2020

High School Diploma -

Windsor Charter Academy

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Christian Kukus