Detail-oriented individual with a strong focus on customer service and team development. Proven ability to address client inquiries and resolve issues, fostering lasting relationships and driving team performance.
Overview
6
6
years of professional experience
Work History
Person in Charge
Jimmy John's Gourmet Sandwiches
2026.05 - Current
Oversaw daily operations to ensure efficient sandwich production and customer satisfaction.
Trained and mentored team members on food safety standards and service protocols.
Developed staff schedules to enhance workflow and meet peak demand periods.
Implemented inventory management practices to optimize stock levels and reduce waste.
Addressed customer inquiries and resolved issues to strengthen client relationships.
Streamlined order processing procedures to improve service speed and accuracy.
Improved overall team performance by implementing efficient management strategies and providing clear guidance.
Oversaw daily operations to ensure timely sandwich preparation and delivery.
Trained and mentored new staff on food safety and customer service protocols.
Driver
Jimmy John's Gourmet Sandwiches
2022.07 - 2026.05
Delivered orders efficiently while ensuring compliance with safety regulations and company protocols.
Maintained accurate records of deliveries and customer interactions to enhance service quality.
Collaborated with team members to optimize delivery routes, reducing turnaround times.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Trained new drivers on operational procedures and best practices for safe driving.
Monitored vehicle maintenance schedules to ensure optimal performance and reliability.
McDonald's Crew Member
McDonald's
2020.09 - 2022.07
Operated cash register, processed transactions accurately and efficiently.
Prepared food items adhering to safety and quality standards.
Assisted in training new team members on operational procedures and customer service practices.
Maintained cleanliness of workstations and dining areas, ensuring a welcoming environment.
Delivered exceptional customer service in a fast-paced environment while accurately processing orders.
Maintained cleanliness and organization of workstations to comply with health and safety standards.
Education
High School Diploma -
Clearfield High
Syracuse, UT
2023-05
Skills
Workflow management
Quality control
Waste reduction
Process improvement
Team management
Goal-oriented approach
Training and mentoring
Delegating tasks
Operational efficiency
Goal oriented
Inventory optimization
Expectation setting
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.