Christian Longoria
San Antonio
Summary
Goal-oriented leasing professional adept at enhancing tenant experiences through effective communication and event coordination. Expertise in fair housing policies and customer satisfaction drives successful leasing processes.
Overview
10
10
years of professional experience
Work History
Leasing Professional
Greystar Property Management
San Antonio, TX
08.2023 - Current
- Managed leasing process, ensuring accuracy in application assessments and tenant communication.
- Conducted property tours, showcasing amenities to prospective residents and enhancing overall experience.
- Developed marketing strategies to attract new tenants, increasing visibility of available units.
- Coordinated resident events to foster community engagement and improve tenant retention rates.
Bartender
Darden Restaurant Group
San Antonio, TX
06.2019 - 11.2023
- Crafted and served diverse beverage selections, enhancing guest satisfaction and experience.
- Managed bar inventory, ensuring optimal stock levels and minimizing waste.
- Trained new staff on bartending techniques, drink recipes, and customer service standards.
- Implemented efficient workflow processes to improve order delivery times during peak hours.
Call Center Supervisor
Zerox
San Antonio, TX
10.2016 - 01.2018
- Led team of agents to achieve service level targets and improve customer satisfaction ratings.
- Developed training programs to enhance agent performance and ensure adherence to company policies.
- Implemented quality assurance processes, resulting in improved call handling and resolution rates.
- Analyzed performance metrics to identify trends and recommend operational improvements for efficiency.
Education
High School Diploma -
John Jay High School
San Antonio, TXSkills
- Fair housing policies
- Telephone and email etiquette
- Fair housing regulations
- Goal-oriented mindset
- Team building
Languages
English
Timeline
Leasing Professional
Greystar Property Management
08.2023 - Current
Bartender
Darden Restaurant Group
06.2019 - 11.2023
Call Center Supervisor
Zerox
10.2016 - 01.2018
High School Diploma -
John Jay High School