Christian Maldonado
Cypress
Summary
Strategic and reliable management leader recognized for driving high productivity and efficient task execution. Demonstrates expertise in operational strategy, team leadership, and enhancing customer satisfaction. Proven ability to navigate conflicts and foster effective communication, ensuring alignment with organizational objectives. Aiming to leverage these core competencies to further enhance team performance and operational excellence.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Pineapple Xpress
Cypress
11.2023 - Current
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Held regular one-on-one meetings with employees to review performance, in order to provide feedback and guidance.
- Generated analyses detailing inventory status, sales patterns, and fiscal metrics.
- Assisted with customer requests by answering questions to improve overall satisfaction, while prioritizing a welcoming experience for each individual.
Executive Producer
Sports Map Radio Network
Houston
06.2023 - 03.2024
- Executed operational duties in the studio such as managing calls, running a board, and formulating show themes.
- Supervised post-production processes, including editing, dubbing, and color grading show broadcasts.
Manager
Mod Pizza SuperFast
Cypress
08.2021 - 05.2023
- Operated equipment and machinery according to safety guidelines.
- Managed inventory and supplies to ensure materials were available when needed.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided leadership, insight, and mentoring for newly hired employees to supply knowledge through the use of strategic and tactical approaches, motivational coaching, and training.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Specialized in customer service by resolving customer complaints and issues promptly, while maintaining a positive brand image.
Education
High School Diploma -
Cypress Falls High School
Cypress, TX05-2022
Some College (No Degree) -
Lone Star College
Houston, TXSkills
- Customer service
- Inventory management
- Employee training
- Point-of-sale systems
- Operational management
- Problem solving
- Multitasking and organization
- Strategic thinking
- Staff training and development
References
Pineapple Xpress-Store Manager
- Cameron Medina: 832-727-1073
Sport Map Radio COO/Executive producer
- Craig Larson: 818-472-3326
Mod Pizza Employer
Jordy Lopez: 346-438-4002
Timeline
Assistant Manager
Pineapple Xpress
11.2023 - Current
Executive Producer
Sports Map Radio Network
06.2023 - 03.2024
Manager
Mod Pizza SuperFast
08.2021 - 05.2023
High School Diploma -
Cypress Falls High School
Some College (No Degree) -
Lone Star College