Christian Martinez
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to collaborate and take on added responsibilities to meet team goals. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy, and professionalism. Committed to customer satisfaction to resolve complex issues and elevate guests experiences.
Overview
6
6
years of professional experience
Work History
Busser
The Grove
01.2021 - Current
- Provided attentive service and proactively assessed guest needs.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software equipment.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Excellent communication skills, both verbal and written.
Cashier
CVS
05.2018 - 10.2020
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Handled cash with high accuracy and took care to check bills for fraud.
- Answered questions about store policies and addressed customer concerns.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Furr High School
Houston 05-2017
Skills
- Time Management
- Cleaning and organizing
- Team Collaboration
- Restaurant Etiquette
- Customer Service
- Punctual and Reliable
- Strong Work Ethic
- Exceptional Guest Engagement
- Hospitality service expertise
- Efficient collaboration
- High-volume dining
- Flexible and Adaptable
Timeline
Busser
The Grove
01.2021 - Current
Cashier
CVS
05.2018 - 10.2020
High School Diploma -
Furr High School
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